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Hospitality
Hotel Desk Clerk
Southfield, MI

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MainStay Suites Southfield

Front Desk Agent

Entry-Level JobVerifiedNo experience needed
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Job Description

Front Desk Agent MainStay Suites Southfield Southfield, MI Job Details Part-time | Full-time $15 - $17 an hour 8 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Some college Proactive hotel and accommodations guest assistance Greeting customers Attention to detail Venue guest services Full Job Description
HOTEL FRONT DESK AGENT - FULL-TIME & PART-TIME
We are looking for reliable, communicative, focused, and motivated individuals who take pride in providing an excellent guest experience. Our Front Desk Agents are the first point of contact for our guests and play an important role in making sure every guest feels welcomed and taken care of. We are currently hiring Full-Time and Part-Time Front Desk Agents with availability for the following shifts: 1st
Shift:
8:00 AM - 4:00 PM 2nd
Shift:
4:00 PM - 12:00 AM We are looking for individuals who have flexibility in their schedules and are willing to work different shifts as needed. Weekend and holiday availability may be required, as we are a 24-hour business open 7 days a week. This position can be a great opportunity for college students who are looking for flexible employment and may be able to complete schoolwork during slower periods, while still providing excellent service to our guests.
POSITION DETAILS
Full-Time:
Approximately 32++ hours per week
Part-Time:
Hours based on business needs and availability Must be dependable and punctual Must have common sense, good judgment, and a positive attitude Must be comfortable working independently and as part of a team Must be able to work weekends and holidays when scheduled
RESPONSIBILITIES
Perform all guest check-in and check-out procedures Manage reservations made through the hotel, online platforms, and phone Welcome guests upon arrival and assign appropriate rooms Register guests and collect all required information Provide accurate information regarding rooms, rates, hotel policies, and amenities Process payments and verify payment information Respond to guest questions, concerns, and issues promptly and professionally Maintain a friendly and professional attitude at all times Communicate effectively with housekeeping to ensure rooms are clean, inspected, and ready for arriving guests
QUALIFICATIONS & SKILLS
Ability to learn and effectively use computers, reservation systems, and other hotel software Communication skills Strong organizational and multitasking abilities Friendly, professional, and respectful attitude toward both guests and coworkers Ability to remain calm and professional when dealing with difficult situations Strong attention to detail Dependable, punctual, and willing to learn
COMMON SENSE AND GOOD JUDGMENT ARE A MUST!
WHAT
WE ARE LOOKING FOR
We want team members who understand that hospitality is about more than simply checking guests in and out. We are looking for people who are friendly, dependable, willing to help, and able to recognize what needs to be done without always being asked. If you are someone who enjoys helping people, can communicate effectively, works well with others, and is willing to learn, we would like to hear from you! Please Email Applications. Qualified applicants will be contacted for an interview.
IF YOU ARE VERY SERIOUS COME IN AND FILL OUT AN APPLICATION!
Job Types:
Full-time, Part-time Pay:
$15.00 - $17.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have experience in Hospitality? Ability to
Commute:
Southfield, MI 48076 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance