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View More Jobs Guest Service Expert Smashburger - Part Time (Harrah's Laughlin) Laughlin, NV, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Join the Caesars Entertainment Family Why Harrah's & Tropicana Laughlin Are the Employer of Choice! When you join our team, you're not just starting a job—you're building a career with one of the most respected names in hospitality. We invest in our people, celebrate growth, and create an environment where you can thrive. What Sets Us Apart Earn Your Bachelor's Degree for FREE through Caesars Entertainment & our university partners Student Loan Debt Assistance to help lighten your financial load A Culture That Truly Cares about every team member Affordable Medical, Dental & Vision Plans with options that fit your needs 401(k) with Company Match to support your long‑term financial goals Family‑Style Service Culture that makes our workplace feel like home Paid Time Off so you can recharge and enjoy life outside of work Exclusive Discounts on hotel stays, dining, entertainment, retail, and more Harrah's Laughlin is seeking a motivated, service‑driven Guest Service Expert to support the efficient operation of the restaurant. This position plays a key role in staffing in creating memorable guest experiences through warm, attentive Caesars‑style hospitality. Guest Service Expert At Smashburger - Harrah's Laughlin You're the front-line hero who sets the tone for every guest's experience. With a smile and hustle, you'll make sure every order is smooth, every interaction is upbeat, and every guest leaves happy. How You Will Create the Extraordinary What You'll Be Rockin' Greet Like a

Pro:

Welcome every guest with genuine warmth and a big smile—make them feel like Family Style VIPs.

Menu Mastery:

Know the menu inside-out so you can answer questions and make tasty suggestions.

Cashier Confidence:

Handle POS transactions quickly and accurately, following all cash-handling procedures.

Clean & Crisp:

Keep counters, floors, and dining areas spotless—table touches, trash duty, and mopping included.

Food Delivery Flair:

Serve up meals with style and check in to make sure guests have everything they need.

Phone Etiquette:

Answer calls with clarity and charm—yes, even when it's busy!

Team Player Energy:

Jump in to help other outlets when needed and keep the vibe positive.

What You Will Need What You'll Need Experience:

At least 1 year in a customer-facing role preferred.

Education:

High school diploma or GED.

Certifications:

Health Card and Alcohol Awareness (Must be 21 years of age).

Skills:

Strong English communication, computer literacy, and a knack for multitasking. Physical & Mental Stamina Stand and walk for your entire shift Lift up to 50 lbs and push/pull up to 30 lbs Work in hot/cold temps and noisy or smoky environments Navigate stairs and confined spaces with ease Why It's a Smash This isn't just a cashier gig—it's a chance to be part of a team that thrives on flavor, speed, and personality. You'll be the face of the brand, making every guest's visit memorable in the best way. Be Part of Something Legendary If you're ready to bring your creativity, and passion for hospitality to Harrah's Laughlin, we'd be thrilled to welcome you to the Caesars Entertainment family.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 88784 Job Category Food and Beverage & Culinary Job Schedule Part time Locations Harrah's Laughlin (On-site)