View More Jobs Hotel Night Audit Lead - Full Time (Harrah's Laughlin) Laughlin, NV, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Join the Caesars Entertainment Family Why Harrah's & Tropicana Laughlin Are the Employer of Choice! At Harrah's & Tropicana Laughlin, our Hotel Operations team keeps the heart of the resort running smoothly 24/7. As a Night Audit Lead, you'll play a vital role in ensuring seamless overnight operations, exceptional guest service, and accurate financial balancing. When you join us, you're stepping into a company that values professionalism, teamwork, and the kind of Family Style Service that makes guests feel right at home. What Sets Us Apart Earn your Bachelor's Degree for FREE through Caesars Entertainment & our university partners Student Loan Debt Assistance to help lighten your financial load A People First Culture where every team member is valued Affordable Medical, Dental & Vision Plans with flexible options 401(k) with Company Match to support your long‑term financial goals Caesars Entertainment's signature Family Style Service that makes our workplace feel like home Paid Time Off so you can recharge Exclusive Discounts on hotel stays, dining, entertainment, retail, and more Night Audit Lead - Harrah's Laughlin The Night Audit Lead oversees the nightly operations of the Front Desk team while performing all essential duties of a Front Desk Clerk. This role ensures accurate financial balancing, smooth overnight guest service, and strong leadership during the resort's quietest but most critical hours. How You Will Create the Extraordinary Key Responsibilities Greet guests warmly, verify reservations, and complete check‑in and check‑out procedures Prepare registration forms, obtain identification and signatures, and maintain accurate records Assign rooms based on guest needs, preferences, and availability Process billing inquiries, adjustments, and refunds with accuracy and professionalism Block rooms for groups, VIPs, Sales, and Casino departments Provide guidance, instruction, and support to Front Desk Clerks during the overnight shift Ensure all nightly audit procedures are completed accurately and on time Reconcile front desk accounts, credit card batches, room charges, and departmental revenue Prepare and distribute daily management reports, including occupancy and revenue summaries Monitor room inventory, rate integrity, and availability throughout the night Address and resolve guest concerns, complaints, or special requests promptly Maintain a clean, organized, and guest‑ready front desk and lobby environment Assist with emergency procedures and incident reporting when necessary Verify accuracy of all overnight check‑ins, check‑outs, and reservation updates Coordinate with Housekeeping and other departments to ensure accurate room status Support security by observing guest activity and reporting irregularities Train new overnight front desk team members and provide ongoing coaching Ensure compliance with cash‑handling procedures and maintain secure control of Supervisory Responsibilities Directly supervises Front Desk Clerks during the overnight shift Provides coaching, support, and task direction to ensure smooth operations What You Will Need Ability to perform all essential duties with accuracy and professionalism Strong knowledge of company policies, procedures, and safety regulations Excellent communication skills in English Strong attention to detail, problem‑solving ability, and guest‑service focus Education & Experience High school diploma or equivalent required One or more years of related hotel front desk or guest service experience preferred Equivalent combinations of education and experience considered Certificates, Licenses, Registrations Must possess and maintain applicable regional Gaming card(s) and/or license(s), if required Mathematical Skills Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals Computer Skills Working knowledge of Microsoft Office products Familiarity with hotel property management systems preferred Be Part of Something Legendary If you're ready to bring your leadership, accuracy, and guest‑focused mindset to Harrah's & Tropicana Laughlin, we'd be proud to welcome you to the Caesars Entertainment family.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 90335 Job Category Hotel Operations Job Schedule Full time Locations Harrah's Laughlin (On-site)