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Hospitality
Hotel Desk Clerk
Hauppauge, NY

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Radisson Hotel Hauppauge

Front Desk Agent

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description

Responsibilities:
  • Greet and welcome guests in a friendly and professional manner
  • Check guests in and out of the hotel using the computerized reservation system
  • Answer phone calls and provide information to guests or transfer calls to appropriate departments
  • Handle guest inquiries, requests, and complaints promptly and courteously
  • Assist with reservations and provide information about hotel amenities, services, and local attractions
  • Maintain a neat and organized front desk area
  • Process payments and maintain accurate records of guest transactions
  • Collaborate with other hotel staff to ensure guest satisfaction
Skills:
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to multitask and prioritize tasks effectively
  • Proficient in using computerized reservation systems and phone systems
  • Attention to detail and accuracy in handling guest information
  • Problem-solving skills to address guest concerns or issues Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Types:
Temporary, Part-time, Full-time Pay:
$17.00
  • $19.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance