Job Summary We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. A two to four weekprobationary period is likely. Responsibilities
- Greet guests and efficiently process check-in and check-out
- Handle guest inquiries and provide information about hotel services and activities in our area
- Manage reservations and room assignments
- Assist with guest requests and resolve any issues promptly
- Operate phone systems and direct calls to the appropriate department
- Maintain a clean and organized front desk area
- Communicate during shift change of an important guest issues or information Experience
- Previous experience in customer service or hospitality management preferred
- Knowledge of hotel operations, guest services, and night audit procedures
- Bilingual or multilingual skills are a plus
- Familiarity with resort environments is advantageous
- Excellent phone etiquette and communication skills
Job Type:
Full-time Pay:
$17.13
75 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Experience:
Hotel experience: 1 year (Preferred) Ability to
Commute:
Sequim, WA 98382 (Required) Ability to
Relocate:
Sequim, WA 98382: Relocate before starting work (Required)
Work Location:
In person