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Now viewing: Front Desk Manager (Pep Experience Preffered )
HB
Hampton by Hilton
Front Desk Manager (Pep Experience Preffered )
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Job Description
We are seeking a Front Desk Manager to oversee our reception area and manage guest relations. The ideal candidate will have experience with phone systems and customer service.
Duties
Duties
- Manage the front desk, including answering phones and directing calls
- Greet guests and provide excellent customer service
- Manage guest complaints and resolve issues in a timely manner
- Maintain a clean and organized reception area
- Schedule appointments and manage calendarsSkills
- Excellent communication skills, both written and verbal
- Strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Proficiency with phone systems and Microsoft Office SuiteBenefits
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Retirement planRequirements
- High school diploma or equivalent
- 2+ years of experience in customer service or front desk management
Job Type:
Full-time Pay:
$19.00 per hourBenefits:
Employee discount Flexible scheduleExperience:
Hotel experience: 1 year (Preferred)Work Location:
In personBenefits
- Flexible Work Schedules
- Health Insurance
- Dental Insurance
- Vision Insurance