We are seeking a Front Desk Manager to oversee our reception area and manage guest relations. The ideal candidate will have experience with phone systems and customer service.

Duties

• Manage the front desk, including answering phones and directing calls
• Greet guests and provide excellent customer service
• Manage guest complaints and resolve issues in a timely manner
• Maintain a clean and organized reception area
• Schedule appointments and manage calendarsSkills
• Excellent communication skills, both written and verbal
• Strong organizational skills
• Ability to multitask and prioritize tasks effectively
• Proficiency with phone systems and Microsoft Office SuiteBenefits
• Competitive salary
• Health insurance
• Dental insurance
• Vision insurance
• Retirement planRequirements
• High school diploma or equivalent
• 2+ years of experience in customer service or front desk management

Job Type:

Full-time Pay:

$19.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person