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Courtyard by Marriott- West Springfield

Executive Housekeeper

Pay: $43,000–$49,000/yr

Posted: 2 weeks ago

Location: West Springfield, MA (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/1/2026

Job Description

Executive Housekeeper preferably with hotel experience to lead our team. The Executive Housekeeper is to work directly with their team to ensure that the cleanliness standards of the entire hotel are met through training, staffing and supervision of labor, efficient management of operating supplies and proactive monitoring of guest service scores and comments.

Responsibilities to include the following:

Providing superior Guest Service
Motivating the Housekeeping Team and other departments of the hotel
Training the Housekeeping Team on Quality Service
Planning and coordinating the activities of the team including scheduling
Coordinating & Conducting the inspection of assigned areas to ensure that health regulations, safety standards & departmental policies are achieved
Planning, organizing and monitoring the Housekeeping Team's work to ensure compliance with cleanliness and maintenance standards which requires continuous visual and written inspections of guestrooms and public space
Conducting periodic inventory of guest supplies, small equipment and linens as required
Evaluating and reporting on conditions of furniture, fixtures and finishes etc
Participating in the Manager of Duty Program
Monitoring and controlling expenses within the departmental budget
Willing to "pitch in" and help co workers with their job duties and be a team player Job Requirements
Must possess thorough knowledge of all housekeeping and laundry operations
Must possess the ability to resolve guest, supervisor and associate conflicts
Must possess prior professional housekeeping experience
Must possess strong written and verbal communication skills
Bilingual a plus

Job Type:

Full-time Pay:

$43,000.00 - $49,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Shift:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Cleaning Experience:

1 year (Preferred)

Hotel Experience:

1 year (Preferred) Ability to

Relocate:

West Springfield, MA 01089: Relocate before starting work (Required)

Work Location:

In person