Overview Position Summary Trainer/ Start-Up Coordinator is a full-time position and responsible for preparing and supporting the launch of new customer accounts for Building One Facility Services. This role coordinates start-up readiness, provides hands-on training, verifies cleaning quality and safety, and helps transition the account to the ongoing operations team. The ideal candidate is a practical leader, strong trainer, clear communicator, and detail-oriented problem solver. Key Responsibilities
- Coordinate with Operations Management before each new customer launch.
- Work with HR Recruiter to assist in hiring efforts for new accounts if needed.
- Review the scope of work, cleaning specifications, schedules, frequencies, and special requirements. . Travel to multiple client locations as needed, using company vehicle to perform assigned dutties.
- Conduct or participate in pre-start facility walkthroughs.
- Identify staffing, equipment, chemical, supply, PPE, and training requirements.
- Confirm that required equipment, tools, chemicals, and supplies are available before service begins.
- Help organize janitorial closets, equipment storage areas, and supply inventory.
- Ensure the cleaning team understands the building layout, security procedures, restricted areas, alarms, and customer expectations.
- Responsible for creating checklists as needed to avoid repetitive issues.
- Ensure supplies and materials are transported from the warehouse to the site prior or on the day of the start up.
- Assist in creating efficient cleaning routines using scope of work (per site).
- Ensure staff remains within weekly budget targets to avoid overages.
- Provide hands-on leadership during the first days or weeks of a new account and communicate start-up issues promptly. Employee Training
- Conduct orientation and hands-on training for cleaners, team leads, and newly appointed supervisors.
- Train employees in restroom cleaning and disinfection, office and common-area cleaning, dusting, high-touch-point cleaning, trash and recycling, vacuuming, carpet care, floor care, and machine operation.
- Train employees on proper chemical dilution and application, equipment care, infection-control procedures when applicable, and proper PPE use.
- Demonstrate correct procedures and verify that employees can perform assigned tasks before working independently.
- Other tasks as assigned by management. Physical Requirements
- Stand and walk for extended periods; bend, reach, kneel, and lift as required.
- Lift and carry cleaning supplies and equipment.
- Operate vacuums, floor machines, autoscrubbers, and other assigned cleaning equipment.
- Perform physical cleaning demonstrations during employee training.
Qualifications:
- Minimum 2 years of experience in a similar role, preferably in the janitorial or commercial cleaning industry.
- Bilingual (Spanish/English) required, with Spanish being essential for this role.
- Willingness to work extra hours as needed.
- Exceptional customer service, being polite and courteous with customers and their employees at all times.
- Must have a valid driver's license and be able to pass a DMV background check to operate a company vehicle.
- Excellent communication and interpersonal skills.
- Experience with use of cleaning equipment such as vacuum, broom, and mop as well as knowledge of what cleaning products are appropriate for specific surfaces.
Pay:
$45,000.00
00 per year
Benefits:
Dental insurance Health insurance Paid time off
Work Location:
In person