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Hospitality
Restaurant / Food Service Manager
Los Angeles, CA
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General Manager - Reimagined All-Day Restaurant BMRS Los Angeles, CA Job Details Full-time $110,000 - $120,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Vendor relationship building Hospitality Customer communication Restaurant management Employee relationship building Employee training Team development Attention to detail Bar management Restaurant cost management Managing food service teams Financial acumen Senior leadership Full Job Description Very exciting opportunity to spearhead the reopening and rebrand of a longstanding, popular Westside neighborhood restaurant! The concept is part of a larger and very successful multiunit group that is actively evolving, and the team is looking for a motivated, energetic, and hospitality-oriented General Manager to join them as they prepare to debut their reimagined and refreshed neighborhood California cuisine concept. The ideal candidate comes from a strong background in respected, full-service, hospitality-driven restaurant concepts, and is a hands-on self-starter when it comes to leadership, implementing systems, and training staff. Someone with a sophisticated floor presence who can lead the team by example and build genuine relationships with the local community and important regulars to help ensure a seamless and successful transition for a beloved concept. Any beverage experience is a plus. This is a great opportunity to join an acclaimed company during a transformative phase of growth and creativity!
General Manager Responsibilities:
Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation Support with all pre- and post-opening activities in collaboration with senior leadership Provide leadership and support with a significant, elegant floor presence Ensure quality and consistency of all products served Grow and mentor the team through training, development, recruitment and onboarding of new members Develop day to day operations plan and SOP's for the restaurant collaboration with senior leadership Help oversee and maintain the wine and cocktail programs Ensure all equipment is kept clean and in excellent working condition Maintain positive and cooperative relationships with all vendors and business partners Foster opportunities for the team to learn and grow Maintain a strong pulse on key numbers and financial targets/cost controls Continually strive to educate and develop of staff as it relates to food, beverage, and service Maintain a strong floor presence and interact with guests Create a positive, energetic, and inviting working environment Develop a positive relationship with guests by maintaining a regular presence in the restaurant Taking ownership of the business to increase sales and profitability Increasing brand awareness by creating marketing plans Set an example to the team by providing excellent hospitality and service at all times Holding weekly management and daily shift meetings to communicate updates regarding operations, financial reporting, employee driven topics, training, education on changes and new processes, product or equipment introduction Receive and resolve customer complaints in a timely and tactful manner to maintain and improve customer satisfaction Anticipate the needs of the restaurant and act upon them Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
3+ years' experience as a Restaurant General Manager (GM), Food & Beverage (F&B) Director, or FOH General Manager; 6+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager, Operations Manager, or Hospitality Manager in an upscale, full service restaurant environment is required Full-service restaurant experience is required Strong wine/beverage knowledge is highly preferred, prior experience managing beverage programs is a plus Prior restaurant opening experience is a plus Passion for high-caliber food, beverage, guest service, and building relationships Proven track record in leading and motivating a team Excellent written and verbal communication skills Strong interpersonal skills and ability to manage guest demands Acute attention to detail Ability and desire to take initiative to carry out complex responsibilities without being asked or directed Highly effective problem-solving skills, especially when under pressure Ability to thrive in a high-touch, community-driven service environment Experience and comfortability in dealing with repeat clientele and building relationships with regulars/repeat guests Process driven and able to implement operating procedures that will maximize efficiency The ideal person will be in touch with the broader Los Angeles restaurant scene and excited to continue to grow and change with the times A lead by example approach to training and development Experience in managing P&L, budgeting, administrative functions, and controlling cost of goods Experience in managing inventory and associated cost controls Collaborative problem-solving skills Exceptional standards for cleanliness, health, and safety Food safety certification Flexible schedule, including weekends, nights, and holidays as needed
Compensation Package Includes:
Base Salary in the $110-120k range DOE Strong Bonus Potential Medical, Dental & Vision benefits 401k
PTO Plan Pay:
$110,000.00 - $120,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance