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Hospitality
Restaurant / Food Service Manager
Woodland Hills, CA

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Casalena

General Manager

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Job Description

We are seeking an accomplished, results-driven General Manager to oversee all aspects of our high-volume, upscale dining operation. The ideal candidate combines exceptional hospitality instincts with strong financial acumen, operational discipline, and a proven ability to develop and lead high-performing teams. As the senior leader on property, the General Manager will be responsible for driving restaurant performance, maintaining exceptional guest experiences, and establishing a culture of accountability, professionalism, and continuous improvement. This position offers an exciting opportunity to join a thriving and expanding hospitality company, with meaningful potential for professional development, career advancement, and long-term growth within the organization. Key Responsibilities Operations & Leadership Direct all daily restaurant operations, ensuring seamless coordination between front-of-house and back-of-house teams. Establish and maintain clear operational standards, accountability, and consistent execution across all departments. Lead by example through a visible, hands-on management presence during service. Develop, mentor, and hold department managers accountable for performance, productivity, and operational execution. Partner with the Director of Operations and ownership to implement strategic initiatives and achieve business objectives. Financial Performance Take ownership of restaurant financial performance, including revenue, profitability, labor costs, cost of goods sold, and controllable expenses. Manage budgets, review P&L statements, analyze performance trends, and implement corrective action when necessary. Optimize staffing levels, scheduling, and labor productivity while maintaining exceptional service standards. Identify opportunities to increase revenue, improve operational efficiencies, and maximize profitability. Guest Experience & Hospitality Uphold exceptional hospitality and service standards across all guest touchpoints. Maintain a strong floor presence, proactively engaging guests and resolving concerns with professionalism and discretion. Ensure consistent execution of service standards, food quality, ambiance, and overall dining experience. Cultivate an environment where personalized hospitality and attention to detail are foundational expectations. Team Development & Accountability Oversee recruitment, onboarding, training, and performance management. Build and retain a high-performing management and hourly team through coaching, mentorship, and clear expectations. Establish a culture of professionalism, urgency, teamwork, and accountability. Ensure compliance with company policies, workplace safety standards, and applicable employment regulations. Business Development & Brand Standards Collaborate with culinary, beverage, and events leadership to enhance restaurant offerings and drive revenue. Support private dining, special events, and other revenue-generating initiatives. Maintain impeccable standards of cleanliness, presentation, facilities, and overall restaurant appearance. Protect and elevate Casaléna's reputation through consistent operational excellence. Qualifications Minimum 3 years of management experience in an upscale, fine dining, or high-volume restaurant environment. General Manager experience strongly preferred. Demonstrated success managing restaurant operations, developing teams, and delivering measurable financial results. Strong understanding of restaurant financials, including P&L management, labor optimization, budgeting, and cost controls. Proven ability to lead large teams and maintain exceptional service standards in a demanding, high-volume environment. Excellent communication, organizational, problem-solving, and decision-making skills. Hands-on, detail-oriented leadership style with a strong sense of ownership and accountability. Ability to work evenings, weekends, holidays, and other shifts as required by business operations. Must possess or obtain applicable California food safety and Responsible Beverage Service certifications as required for the position.
Compensation & Benefits Competitive Salary:
$120,000-$140,000 annually, commensurate with experience and qualifications.
Medical Benefits:
Company-sponsored medical benefits.
Career Advancement:
Opportunities for professional development and career growth within a thriving and expanding hospitality group. Ideal Candidate We are looking for a hospitality professional who leads with confidence, operates with discipline, and takes pride in delivering exceptional results. The successful candidate will balance the sophistication of fine dining with the operational rigor required to manage a high-volume restaurant, bringing a proactive, solutions-oriented approach to every aspect of the business. This is an exceptional opportunity for a motivated hospitality leader seeking to make a meaningful impact while building a long-term career with a growing hospitality company.

Benefits

  • Professional Development
  • Health Insurance
  • Dental Insurance