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Hospitality
Restaurant / Food Service Manager
Westborough, MA

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Chill Kitchen & Bar

Restaurant Operations Manager

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Job Description

Restaurant Operations Manager Chill Kitchen & Bar Westborough, MA Job Details Full-time $24 - $29 an hour 16 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Teamwork Supervising experience Hospitality industry experience Leadership Time management Full Job Description Job Description Chill Kitchen & Bar is seeking an experienced and organized Restaurant Operations Manager to oversee daily restaurant operations and support the team in delivering efficient service and a positive guest experience. This role involves coordinating staff, monitoring food and beverage service, maintaining operational standards, managing inventory, and supporting both kitchen and front-of-house teams. The ideal candidate has strong leadership, communication, and problem-solving skills and can manage priorities in a fast-paced restaurant and bar environment. Key Responsibilities Oversee daily restaurant operations and guest-service activities. Coordinate staff assignments and workflow throughout each shift. Support and guide front-of-house, kitchen, and bar team members. Monitor food quality, order accuracy, beverage service, and guest satisfaction. Assist with employee onboarding, training, coaching, and performance feedback. Respond to guest questions, feedback, and service concerns professionally. Help maintain efficient seating, order flow, and table turnover. Monitor food, beverage, and restaurant supply levels. Assist with inventory control, ordering, receiving, and restocking. Support POS operations and routine cash-handling procedures. Help coordinate staff schedules and communicate coverage needs. Maintain clean, organized, and properly stocked dining, kitchen, and bar areas. Support opening and closing procedures and daily operational checklists. Identify workflow issues and communicate improvement opportunities to management. Follow food-safety, sanitation, workplace safety, and company procedures. Qualifications Previous restaurant, bar, hospitality, or food-service experience. Previous supervisory, shift-lead, or restaurant management experience is preferred. Strong leadership, communication, and customer-service skills. Good organizational, time-management, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Strong attention to food quality, cleanliness, and operational details. Familiarity with POS systems, inventory control, and restaurant procedures. Ability to train, support, and motivate team members. Professional and respectful approach to guests and coworkers. Benefits Management training and professional support. Opportunities for career growth and advancement. Flexible scheduling may be available. Employee meal discounts or restaurant perks may be available. Supportive and team-oriented work environment. Additional benefits may vary by position and employment status. About the Company Chill Kitchen & Bar provides a restaurant and bar dining environment focused on food, beverages, hospitality, and guest service. The team works together to maintain efficient daily operations, consistent service standards, and a welcoming experience for customers.
Pay:
$24.00 - $29.00 per hour Expected hours: 34.0 per week
Benefits:
401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance