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Hospitality
Restaurant / Food Service Manager
Baroda, MI

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Creative Financial Staffing

General Manager

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Job Description

General Manager Fully Onsite | $80,000-$100,000 Position Summary We are seeking an experienced and highly polished General Manager to lead the day-to-day operations of a high-end hospitality organization. This individual will be responsible for owning the P&L, leading and developing the team, maintaining exceptional operational standards, and delivering a consistent five-star guest experience . The ideal candidate is a confident, hands-on leader who understands that luxury service is built through culture, training, attention to detail, and accountability. This person will also work closely with the Sales & Marketing team to plan and execute events, drive engagement, and create memorable experiences for guests. Key Responsibilities Own the overall P&L and financial performance of the operation, including budgeting, labor costs, revenue, and profitability. Lead, coach, and develop a high-performing team while establishing a culture centered around exceptional service and professionalism . Set and maintain elevated operational and hospitality standards to consistently deliver a five-star guest experience . Develop and implement comprehensive staff training focused on service excellence, guest interaction, facility standards, and overall customer experience. Partner with Sales & Marketing to coordinate events, private functions, promotions, and guest experiences that drive revenue and brand awareness. Oversee daily operations, staffing, scheduling, inventory, facility presentation, and service execution. Monitor customer feedback and operational metrics, identifying opportunities to continuously improve the guest experience. Hold department leaders and staff accountable for performance, service standards, and organizational expectations. Build strong relationships with customers, partners, vendors, and internal leadership. Serve as a visible and engaged leader who sets the tone for the entire organization. Qualifications 5+ years of progressive leadership/General Management experience , preferably within upscale hospitality, restaurants, private clubs, resorts, or other high-touch service environments. Proven experience owning and managing a P&L with a strong understanding of financial performance and operational metrics. Demonstrated ability to lead, coach, and develop teams in a high-expectation environment. Strong background in hospitality, customer experience, and service excellence . Experience planning and executing events in partnership with Sales & Marketing teams. Exceptional communication, interpersonal, and organizational skills. Highly polished, professional presence with a guest-first mindset . Strong business acumen with the ability to balance exceptional service with profitability. Ability to operate effectively in a fast-paced, high-accountability environment. What We're Looking For This is not simply an operations role — we are looking for a true hospitality leader who understands what it takes to create a five-star experience from the moment a guest arrives until the moment they leave. The successful candidate will be highly visible, detail-oriented, commercially minded, and passionate about building a culture where exceptional service is the standard, not the exception . #
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#hospitality #gm #generalmanager #winery #leadership #training #new #career #opportunity #newopportunities Click here to apply online EB-1215352509