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Responsibilities Include:

Able to perform all responsibilities of restaurant team members\n
Lead team meetings, along with Restaurant Manager\n
Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff\n
Ensure Brand standards, recipes and systems are executed\n
Create and maintain a guest focused culture in the restaurant\n
Review guest feedback results and implement action plans to drive improvement\n
Communicates restaurant priorities, goals and results to restaurant team members\n
Execute along with RM, new product rollouts including training, marketing and sampling where applicable\n
Execution of Point of Purchase instore set up per Brand standards\n
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws\n
Control costs to help maximize profitability\n
Completion of inventory on a periodic basis as determined by Franchisee\n
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards\n
Support RM in assigning staff and deployment\n
Support to RM in completion of supplier and other vendor orders\n
Conduct self-assessments and corresponding action plans\n
Ensure restaurant budget is met as determined by Franchisee\n
Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies\n
Engages with Dunkin Brands Field Operations team as appropriate\n

Management Responsibilities Include:

Recruit, hire, onboard and develop restaurant team members\n
Assist team and shift lead performance appraisal process\n
Coach restaurant team members to drive sales, improve profitability and guest satisfaction\n

Education/Experience:

Basic computer skills\n
Fluent in spoken and written English\n
Basic math and financial management\n
Previous leadership experience in retail, restaurant or hospitality\nKey Competencies\n
Good analytical skills and business acumen\n
Works well with other in a fun fast paced team environment\n
Ontime, demonstrates honesty and positive attitude\n
Willingness to learn and embrace change\n
Ability to train and develop a team\n
Guest focused\n
Time Management\n
Problem solving\n
Motivating others\n

Physical Demands/Working Conditions:

Standing on feet\n
Repetitive motion including bending, stooping and reaching\n
Lifting packages (if applicable)\n
Wearing a headset (if applicable)\n
Working in a small space\n

JOB DETAILS

\nJob Category\nManagement\nJob ID\n8a789288-4424-40df-b29e-b099010db96d","type","jobPosting","source","LC","accountId","40652036","organizationName","DUNKIN DONUTS","applicationUrl","https://careers.dunkindonuts.com/assistant-manager/job/56F13D9A7167C0F4761386242B0856B4","Troutman, NC","isRemote","location",{"_240":241,"_242":243},"updatedAt","2026-09-26T12:40:11.901Z","publishedAt","2026-09-25T00:00:00Z","expiresAt","2026-10-27T00:00Z","status","active","isExpired","isDiscoverable",true,"isSearchable","isSpotlight","isDraft","careerSkills",[150,151,152,153,154,155,156,157,158,159,160,161,162,163,164,165,166,167,168,169,170,171,172,173,174,175,176,177,178],"requiredEducation","na","isEmailRequired","isPhoneRequired","formattedDescription","

Assistant Manager

1007 Charlotte Highway

Troutman, North Carolina

Overview

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.

They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin standards, franchisee policies and procedures and in compliance with all applicable laws.

Responsibilities Include:

Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing and sampling where applicable
Execution of Point of Purchase instore set up per Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Franchisee
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support to RM in completion of supplier and other vendor orders
Conduct self-assessments and corresponding action plans
Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies
Engages with Dunkin Brands Field Operations team as appropriate

Management Responsibilities Include:

Recruit, hire, onboard and develop restaurant team members
Assist team and shift lead performance appraisal process
Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience:

Basic computer skills
Fluent in spoken and written English
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality
Key Competencies
Good analytical skills and business acumen
Works well with other in a fun fast paced team environment
Ontime, demonstrates honesty and positive attitude
Willingness to learn and embrace change
Ability to train and develop a team
Guest focused
Time Management
Problem solving
Motivating others

Physical Demands/Working Conditions:

Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting packages (if applicable)
Wearing a headset (if applicable)
Working in a small space

JOB DETAILS

Job Category

Management

Job ID

8a789288-4424-40df-b29e-b099010db96d

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Find & Apply For Restaurant / Food Service Supervisor Jobs in Troutman, North Carolina

Assistant Manager

Team Trainer