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Hospitality
Waiter / Waitress
Buckeye, AZ
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Job Summary Servers at Barbon Asadero are responsible for delivering an exceptional dining experience through genuine hospitality, attentive service, strong menu knowledge, and effective communication. Our servers do more than take orders; they create an environment where guests feel welcomed, cared for, and confident in the experience we provide. We are looking for individuals who take pride in their work, maintain a sense of urgency, communicate professionally, and contribute positively to the team. Every interaction should reflect our standards of quality, consistency, and hospitality. Key Responsibilities Guest Experience & Hospitality Greet and acknowledge guests promptly, with the expectation of visiting newly seated tables within 60 seconds. Make guests feel welcomed, valued, and cared for through genuine, informative, and intentional communication. Guide guests through our menu, make thoughtful recommendations, and confidently answer questions about ingredients, preparations, and portion sizes. Maintain attentive table service without making guests feel rushed. Anticipate guest needs and address concerns promptly and professionally. Communicate delays, special requests, and guest concerns to the appropriate team members or manager. Menu Knowledge & Sales Maintain thorough knowledge of our food menu, steaks and cuts, preparation methods, sides, salsas, cocktails, beer, and other beverages. Make personalized recommendations based on guest preferences. Understand menu modifications, premium substitutions, market-priced items, and applicable upcharges. Ring in orders accurately, including modifiers, allergies, temperatures, and special requests. After ringing in food orders, ask guests if they would like our complimentary red or green table salsa. Promote menu features, seasonal offerings, and specials naturally and confidently. Service Execution & Attention to Detail Monitor tables consistently and maintain awareness of food timing, drinks, and guest needs. Deliver food and beverages accurately and communicate with the kitchen when necessary. Ensure tables remain clean, organized, and properly maintained throughout the meal. Pre-bus throughout service, clear finished dishes promptly, and reset tables efficiently. Follow proper payment procedures and never leave Toast handheld payment devices unattended at guest tables. Complete checkout and closing responsibilities accurately before leaving the shift. Teamwork & Communication Work collaboratively with hosts, bussers, bartenders, food runners, cooks, and management. Communicate clearly and respectfully, especially during high-volume service. Assist teammates when your section allows and contribute to the overall success of the restaurant. Maintain professionalism during stressful shifts and bring solutions rather than unnecessary negativity. Respect the chain of command and communicate operational concerns to the appropriate manager. Cleanliness & Professional Standards Follow all food safety, sanitation, and restaurant cleanliness standards. Maintain a clean, organized section and complete assigned side work. Follow the restaurant dress code, including approved black restaurant shirts, appropriate black pants or dark-wash jeans, and the required apron. Arrive on time, prepared, and ready to work. Follow all restaurant policies regarding attendance, breaks, alcohol, and personal device use. What We Expect From Our Servers At Barbon Asadero, we believe hospitality is intentional. Guests should feel the difference between simply receiving service and being genuinely taken care of.
Our servers are expected to:
Be attentive: Notice needs before guests have to ask.
Be knowledgeable:
Speak confidently about our food and beverages.
Be efficient:
Work with urgency while maintaining accuracy and quality.
Be professional:
Communicate respectfully with guests and teammates.
Be accountable:
Own mistakes, correct them, and learn from them.
Be team-oriented:
Understand that the entire restaurant is responsible for the guest experience.
Be consistent:
Deliver our standards during slow shifts, busy weekends, and every service in between. Qualifications Previous serving experience preferred; strong candidates with a willingness to learn are encouraged to apply.
Job Types:
Full-time, Part-time Pay:
From $12.15 per hour
Benefits:
Employee discount Flexible schedule Paid training
Education:
High school or equivalent (Required)
Language:
Spanish (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)