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Hospitality
Waiter / Waitress
Rocklin, CA
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Kathrin's Biergarten / Brew Pub / German Restaurant in Rocklin is looking for Server Staff Members.
Duties & Responsibilities:
Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Perform opening/closing duties according to shift assignment. Welcome each guest with a friendly greeting and a smile. Thoroughly knowledgeable in all aspects of food, beer and wine menu and can make recommendations. Serve high quality food/drinks and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance. Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Maintains table cleanliness. Speak to guests to ensure satisfaction with food, drinks and service. Present bills, accept payments, operates POS system. Able to respond to guest complaints. Perform side work during shift downtime including but not limited, restocking condiment holders, cleaning work areas, stocking up salad and mustard bar, etc. Create and nurture a fun, family-style work environment. Check identification of guests in order to verify age requirements for purchase of alcohol. Able to prioritize. Maintain personal health and sanitation standards. Ensure 100% compliance with all policies and laws, including health and safety standards. Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc. Prepare the table, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks as needed. Assisting with special events as needed. Ability to speak, read and write English. Receives direction and training from Owner / Manager as to specific procedures and assignments.
Necessary Skills and Requirements:
A minimum of 1 year full service, high volume, casual dining restaurant experience. Ability to work in a fast paced environment. Excellent organization and problem solving skills. Mature judgment in handling all matters. Good communication skills. Ability to absorb and retain information quickly. Experience working in a team orientated environment. Ability to handle cash, give change and balance cash drawer at the end of shift. Standing and walking during entire 8 hour shift. Positive attitude and a smile. Desire to provide outstanding hospitality to every guest. Flexibility to work a variety of shifts. Be a team player. Focus on speed, quality, and an appetite for learning. Must meet state minimum age for serving alcoholic beverages. Previous work experience in restaurant and handling a POS system. Must be able to work under heavy stress/pressure during peak times.
