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Hospitality
Waiter / Waitress
Marshall, MI
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SERVER The Cronin & 101 Club | Marshall, Michigan Meat Beer Whiskey & Hospitality The Cronin & 101 Club is looking for confident, personable, and hospitality-driven Servers to join our opening team. Located in historic downtown Marshall, The Cronin & 101 Club brings together two distinct experiences under one roof: The Cronin , offering an elevated casual dining experience, and The 101 Club , a sophisticated lounge inspired by the character, history, and spirit of the Prohibition era. We aren't looking for someone who simply takes orders and delivers food. We're looking for hospitality professionals who know how to create an experience.
WHAT WE'RE LOOKING FOR
Our ideal server is warm, polished, knowledgeable, attentive, and able to read the table. You should know when a guest wants conversation and recommendations—and when they simply want to enjoy their evening. We are looking for team members who can: Provide genuine, attentive hospitality without making service feel scripted or rushed. Guide guests confidently through our food, beer, whiskey, wine, cocktail, and beverage selections. Learn our menu thoroughly and speak comfortably about ingredients, preparation, pairings, and recommendations. Anticipate guest needs and maintain table awareness throughout the dining experience. Pace service naturally according to the guest's experience. Accurately enter orders and communicate effectively with bartenders, food runners, bussers, hosts, managers, and the kitchen. Maintain clean, organized, and properly prepared tables and service areas. Handle guest concerns professionally and involve management when appropriate. Follow all food safety, alcohol service, cash-handling, and company policies. Complete opening, running, and closing responsibilities efficiently. Work as part of the entire restaurant team rather than focusing solely on assigned tables. Maintain composure, professionalism, and attention to detail during high-volume service.
THE PERSON WE WANT
Experience matters, but attitude, hospitality, and willingness to learn matter just as much. You'll be a strong fit if you: Have personality. We want genuine people—not robots reading from a script. Take pride in hospitality. You notice the details that can turn a good dinner into a memorable one. Can read a room. Different guests want different experiences, and great servers recognize the difference. Want to learn. Our team will be expected to develop strong knowledge of our menu, spirits, cocktails, beer, wine, restaurant history, and overall concept. Stay composed under pressure. A busy dining room should sharpen your focus, not change how you treat people. Understand teamwork. If another table needs something, we don't walk past it because it "isn't our section."
EXPERIENCE & REQUIREMENTS
Previous serving or hospitality experience is preferred, particularly in full-service, upscale-casual, fine-dining, craft cocktail, steakhouse, or high-volume environments. Candidates must be able to work evenings, weekends, and holidays as required by business needs and meet all applicable requirements for serving alcoholic beverages. Reliable attendance, professional appearance, strong communication skills, and the ability to work on your feet throughout the shift are essential.
WHAT MAKES US DIFFERENT
The Cronin & 101 Club isn't being built to feel like another chain restaurant. We're creating an experience rooted in Marshall's history, complemented by great food, whiskey, beer, cocktails, thoughtful service, and a sophisticated atmosphere with a modern interpretation of the Prohibition era. Our servers will play a major role in bringing that experience to life. You'll be joining a new restaurant and an opening team, which means you'll have the opportunity to help establish the culture and service standards from the beginning. We're looking for people who want to be proud of where they work, take hospitality seriously, have some fun while doing it, and want to grow alongside the restaurant.
JOIN THE OPENING TEAM
If you're dependable, personable, eager to learn, and believe great service is about more than dropping off food, we'd like to meet you. Come help us write the next chapter of The Cronin & 101 Club. The Cronin & 101 Club 101 W. Michigan Ave.
Marshall, Michigan Pay:
$5.49 - $7.00 per hour Expected hours: 20.0 - 35.0 per week