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Compensation / Benefits Analyst
Apple Valley, MN
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City of Apple Valley

Leave and Benefits Specialist

Job Description

The Leave & Benefits Specialist serves as the primary point of contact for employee leave programs and benefit administration. The role ensures compliance with applicable laws and policies, supports employees throughout the leave process, and collaborates with vendors such as MetLife to maintain accurate, timely, and complete documentation. This position requires strong attention to detail, confidentiality, and excellent communication skills. Leave Administration Administer all leave programs including FMLA, PFML, ESST, Paid Parental Leave, ADA accommodation-related leaves, and employer-sponsored disability programs. Serve as the liaison with third-party administrators (e.g., MetLife) to provide required employer information, respond to questionnaires, and ensure timely claim processing. Guide employees and supervisors through leave procedures, required documentation, timelines, and rights under state/federal leave laws. Maintain accurate tracking of leave usage, eligibility, return-to-work dates, and documentation requirements. Ensure compliance with state PFML requirements, including communication and notice distribution. Benefits Administration Assist employees with benefit inquiries including health, dental, life, disability, retirement, and supplemental benefits. Support open enrollment activities, employee notifications, and benefit communication campaigns. Coordinate with benefits brokers and carriers to resolve employee issues. Process benefit changes related to qualifying life events, leave status changes, and new hire onboarding. Compliance & Documentation Ensure compliance with federal, state, and local regulations including FMLA, PFML, HIPAA, ADA, PWFA, and other applicable laws. Maintain confidential files, documentation, and records in accordance with legal and organizational requirements. Assist with policy updates and employee communication surrounding leave and benefit programs. Prepare reports and documentation as needed for audits, management review, or regulatory requirements. Employee Support & Communication Provide compassionate, clear guidance to employees navigating leave or benefit-related situations. Communicate proactively with employees about missing documentation, timelines, approval/denial updates, and return-to-work expectations. Develop and deliver training or informational materials related to leave programs and benefits. Minimum Qualifications Associate's or Bachelor's degree in Human Resources, Business Administration, Public Administration, or related field; or an equivalent combination of education and experience. Experience in HR leave administration or benefits coordination preferred. Working knowledge of FMLA, PFML, ADA, HIPAA, and related regulations. Strong organizational skills and ability to manage multiple employee cases simultaneously. High level of professionalism, discretion, and customer service orientation Preferred Qualifications Public-sector HR experience. Experience working with third-party leave administrators such as MetLife. Experience with HRIS, payroll systems, and electronic document management.

Benefits

  • Dental Insurance
  • Life Insurance
  • Parental Leave
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