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Company:

Top Tier manufactures the safest, best-selling, most compact palletizing systems in North America.

Summary:
The Top Tier Field Service Technician plays a crucial role in our customer service and technical support team. This position requires frequent travel (60% to 90%) across North America to perform upgrades, modifications, repairs, maintenance, troubleshooting, and provide training and support for palletizing equipment.
Key Responsibilities:
Ensure customer satisfaction through positive interactions.
Accept assignments requiring both domestic and international travel, sometimes on short notice.
Complete work to customer satisfaction and obtain necessary approvals.
Adhere to safety guidelines and company policies.
Assist in shop startups and technical phone support
Communicate effectively with the Field Service Manager and team members regarding job progress and any issues.
Problem-solve and pay attention to detail.
Maintain confidentiality and work under pressure to meet deadlines.
Travel safely and efficiently by air and car.
Familiarity with motion control applications, operator interface design, and safety circuitry.
Qualifications:
Minimum five years of experience with large capital equipment design and operations.
Strong mechanical aptitude with electromechanical systems experience.
Minimum of five years of electrical troubleshooting experience, particularly with control panel wiring and sensors.
Minimum three years of Allen Bradley PLC experience or equivalent.
Proficiency with the MS Office suite and ERP/MRP software.
Physical Requirements:
Ability to lift and carry up to 50 pounds occasionally.
Move and walk within various environments without assistance.
Bend, stoop, twist, and squat occasionally.
Stand or sit for extended periods.
Full range of upper and lower body movements and manual dexterity.
Visual acuity to ensure quality and accuracy.
Ability to write by hand and communicate effectively by speech and hearing.

Location:

Requires travel outside the Portland, OR area

Job Type:

Full-time Pay:

$100,000.00

$175,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Industrial Field Service:

5 years (Preferred)

Allen Bradley:

3 years (Required) hands on repairing industrial packaging machinery : 3 years (Required)

License/Certification:

Driver's License (Preferred) Ability to

Commute:

Clackamas, OR 97015 (Required) Willingness to travel: 75% (Required)

Work Location:

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Find & Apply For Field Service Engineer Jobs in Clackamas, Oregon

Field Service Engineer