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Maintenance & Repair
Satellite / Broadband Technician
Pocatello, ID
Find & Apply For Satellite / Broadband Technician Jobs in Pocatello, Idaho
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Job Overview We are seeking a skilled Fiber Technician to join our team. This role involves the installation, maintenance, and troubleshooting of fiber optic networks to deliver high-speed internet and telecommunication services directly to residential customers. The ideal candidate will have a strong background in telecommunication systems, network installation, and field service operations. This position offers an excellent opportunity for individuals with technical expertise in fiber optics and electrical systems to contribute to expanding broadband access in our community. This is a W2 contract. Duties Install and splice fiber optic cables using fiber splicing techniques and hand tools. Set up and configure network equipment including Cisco routers, Ethernet switches, and telephony systems. Perform network installation and testing to ensure optimal connectivity and performance. Conduct field service activities such as cabling, grounding, and mechanical assembly of telecommunication infrastructure. Use testing equipment such as ohmmeters and low voltage testers to diagnose network issues. Troubleshoot fiber optic lines, electrical systems, and network components in residential environments. Maintain detailed documentation of work performed, including cable routes, splicing points, and test results. Adhere to safety protocols related to electrical work, low voltage systems, and mechanical handling of equipment. Provide excellent customer service by explaining technical issues clearly and professionally during installations or repairs. Experience Prior experience with fiber splicing, network installation, or field service in telecommunication environments is preferred. Knowledge of Cisco routers, Ethernet networking, telephony systems, and cabling practices is highly desirable. Hands-on experience with hand tools, mechanical assembly, and electrical systems is essential. Service technician experience within the telecommunication or broadband industry is advantageous. Familiarity with low voltage wiring, electrical troubleshooting, and use of testing devices such as ohmmeters is a plus. Strong understanding of computer networking principles including Ethernet protocols and network security fundamentals. Ability to work independently in the field with mechanical knowledge of telecommunication infrastructure components. This role requires a proactive individual with technical expertise in fiber optics and networking who can deliver reliable service while maintaining safety standards on-site.