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Account Manager / Representative
Atwater, CA

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Robert Half

Patient Accounts Collector

Entry-Level JobVerifiedNo experience needed

Job Description

We are looking for a detail-oriented Patient Accounts Collector to support healthcare billing and collections operations in Atwater, California. This Long-term Contract opportunity is ideal for someone with hands-on experience managing patient accounts, following up on outstanding balances, and working with a variety of insurance payers. The person in this role will help maintain timely reimbursement, resolve billing issues, and communicate clearly with patients regarding financial responsibilities.
Responsibilities:
  • Review patient accounts to identify unpaid balances and take timely action to secure payment from insurers or patients.
  • Investigate claim issues, correct billing discrepancies, and resubmit accounts when additional documentation or updates are needed.
  • Communicate with commercial carriers, Medi-Cal, Medicare, and other third-party payers to verify claim status and resolve collection barriers.
  • Speak with patients professionally about account balances, payment expectations, and available options for resolving outstanding charges.
  • Maintain accurate account notes, payment activity, and collection follow-up details within billing records.
  • Work closely with internal billing and revenue cycle staff to address denials, underpayments, and account exceptions.
  • Monitor aging reports and prioritize follow-up efforts to improve account resolution and reimbursement timelines.
  • Support ongoing account maintenance by ensuring billing information is complete, current, and aligned with payer requirements.
For immediate consideration, contact Robert Half at 209-232-1991.