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Account Manager / Representative
Berwick, PA

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AFC Industries PA

Inside Sales Account Manager

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Job Description

Inside Sales Account Manager AFC Industries PA Berwick, PA Job Details Full-time $40,000 - $50,000 a year 4 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Microsoft Excel Microsoft Outlook Business development Sales management systems proficiency Prospecting CRM system proficiency Account management Stakeholder management Full Job Description The Inside Sales Account Manager is a revenue-producing B2B sales role responsible for managing customer relationships, developing new business, qualifying opportunities, and closing sales. This position combines outbound prospecting, inbound lead management, account development, and pipeline management while partnering with internal teams to deliver high-quality ergonomic and technical furniture solutions. Key Responsibilities Own and grow an assigned portfolio of customer accounts. Prospect and develop new B2B business through outbound calls, email, LinkedIn, referrals, and follow-up. Qualify inbound leads and convert prospects into sales opportunities. Build relationships with purchasing professionals, facility managers, project managers, architects, contractors, dealers, and end users. Identify cross-sell, upsell, replacement, expansion, and new-project opportunities. Prepare, present, and consistently follow up on quotes and proposals to drive closure. Qualify opportunities by understanding customer needs, specifications, budget, timing, stakeholders, and purchasing process. Meet or exceed monthly and annual sales quotas and revenue goals. Maintain an accurate CRM pipeline, including activities, opportunities, next steps, close dates, and forecasts. Collaborate with Outside Sales, estimating, engineering, purchasing, production, and other internal teams to support customer success and close business. Manage multiple sales opportunities while maintaining strong responsiveness and follow-up. Participate in pipeline and forecast reviews. Qualifications 1-3 years of inside sales or B2B sales experience required. Proven ability to prospect, develop customer relationships, qualify opportunities, and close business. Strong phone, email, communication, listening, and follow-up skills. CRM experience required. Highly organized, competitive, accountable, and results-driven. Comfortable with outbound prospecting and asking for meetings, commitments, and orders. Ability to manage multiple opportunities in a fast-paced environment. Strong attention to detail and follow-through. Ability to learn technical products and understand customer applications and requirements. Proficiency with Microsoft Outlook, Teams, Excel, and other business applications. Preferred Experience Experience selling technical or ergonomic furniture, healthcare products, government or institutional solutions, architectural or construction products, security/public safety solutions, industrial products, cleanroom/ESD products, or custom-manufactured products is a plus. Experience with project-based sales, procurement teams, specifications, quotations, drawings, or multi-stakeholder sales cycles is highly valued. What We're Looking For We're looking for a driven B2B sales professional who enjoys prospecting, building customer relationships, managing a pipeline, and winning new business. The ideal candidate is persistent, consultative, organized, competitive, and motivated by measurable sales results.
Compensation Base Salary:
$40,000-$50,000 annually, based on experience
Commission:
Commission eligible
Location:
In-office Job Type:
Full-time Pay:
$40,000.00 - $50,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance