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Sales
Cashier
Whitesboro, TX

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Whitesboro Liquor

Cashier & Stocker

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Job Description

As a Cashier & stocker , you will be an integral part of our store team, providing outstanding customer service, handling sales transactions, and ensuring a smooth and efficient shopping experience. In this role, you'll assist customers with product inquiries, process purchases, and maintain a clean and organized checkout area. You'll also play a key role in inventory management, ensuring the store is well-stocked and products are properly displayed. A passion for customer service and knowledge of liquor, wine, and spirits are essential for success in this position.
Key Responsibilities:
Customer Service:
Greet Customers:
Welcome customers with a friendly, professional attitude as they enter or leave the store. Offer assistance and answer questions about products.
Provide Product Knowledge:
Assist customers by recommending wines, spirits, and other products. Stay informed about store offerings, promotions, and new arrivals.
Handle Inquiries:
Address customer questions or concerns, resolving issues promptly and ensuring high levels of customer satisfaction.
Sales & Transactions:
Process Payments:
Handle cash, credit, and debit card transactions accurately using the POS system. Verify pricing, process payments, and provide correct change.
Apply Discounts & Coupons:
Ensure customer discounts and coupons are applied correctly, and assist with redemption of loyalty points, if applicable.
Count and Maintain Cash Drawer:
Reconcile cash drawer at the beginning and end of shifts to ensure accurate cash levels and adequate change.
Store Operations:
Maintain Store Appearance:
Keep the checkout area clean and organized. Ensure product displays are well-stocked, tidy, and visually appealing.
Inventory Management:
Assist with stocking shelves, organizing products, and checking for low stock levels. Report inventory shortages or discrepancies to management. Adhere to
Safety & Compliance:
Follow all store policies, including responsible alcohol service as per TABC regulations. Ensure customers are of legal drinking age and practice safe alcohol sales protocols.
Teamwork & Communication:
Collaborate with
Team:
Work with other associates to meet store sales goals and ensure smooth store operations. Communicate effectively with store leadership regarding customer service, stock levels, and any operational issues.
Customer Referrals & Upselling:
Recommend additional products, cross-sell related items, and help introduce new products to customers when appropriate.
Job Requirements:
Skills & Qualifications:
Age Requirement:
Must be 21 years of age or older (TABC compliance).
Education:
High School Diploma or GED required.
Experience:
Previous experience in retail, customer service, or cashiering is preferred. Experience with liquor, wine, and spirits knowledge is a plus.
Technical Skills:
Basic math skills and experience with POS systems; must be able to process payments quickly and accurately.
Customer Service Skills:
Excellent interpersonal communication skills, both verbal and written. Ability to engage customers and provide a high level of service.
Problem-Solving:
Ability to resolve customer issues or concerns calmly and efficiently.
Physical Stamina:
Ability to stand for long periods, bend, lift up to 50 pounds, and perform physical tasks like restocking and organizing products.
Time Management:
Ability to multi-task in a fast-paced environment and prioritize tasks effectively.
Working Conditions:
Schedule Flexibility:
Availability to work a variety of shifts, including evenings, weekends, and holidays. Must be able to work shifts ranging from 6 to 11 hours.
Physical Demands:
Must be able to lift, bend, stoop, kneel, and climb ladders. Ability to handle up to 50 pounds of merchandise.
Work Environment:
Fast-paced retail environment with high customer interaction. Ability to work both independently and as part of a team.
Benefits:
Competitive hourly pay: $11.00 - $13.00 per hour (based on experience). Employee discounts on store products. Paid training and TABC certification (if not already certified). Flexible scheduling with full-time and part-time opportunities. Career development and advancement potential within the company. Paid time off (for full-time employees).
Additional Responsibilities:
Answer Phone Calls:
Assist customers over the phone by providing product information and directing calls to the appropriate department.
Promote Sales & Marketing:
Help with store promotions, merchandising, and in-store events to drive sales and enhance the customer experience.
Ideal Candidate:
Friendly & Approachable:
A passion for delivering exceptional customer service and a positive shopping experience.
Detail-Oriented:
Able to ensure accurate transactions, correct pricing, and proper store displays.
Team Player:
Willing to collaborate with colleagues and contribute to store goals and overall operations.
Adaptable & Flexible:
Able to work in a fast-paced environment and manage shifting priorities.
TABC Certified:
Must either have or be willing to obtain TABC Seller/Server certification before starting the role. How to
Apply:
Interested candidates should apply online or in person at [store location]. We look forward to reviewing your application and potentially welcoming you to our team!
Job Types:
Full-time, Part-time, Seasonal, Temporary Pay:
$11.00 - $13.10 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Flexible Work Schedules
  • Dental Insurance