Find & Apply For Retail Store Manager / Supervisor Jobs in Kenner, Louisiana

Rent-A-Center is seeking an Account Manager to support customers in our retail rent-to-own store. In this role, you'll manage customer accounts, guide them through flexible payment options, and ensure an excellent in-store experience. You'll handle sales, renewals, and payments while explaining contract terms and assisting with collections when needed. Working closely with your team, you'll help merchandise products, maintain accurate records, and build strong relationships with diverse customers in a fast-paced, community-focused environment. Responsibilities Manage a portfolio of customer accounts, ensuring on-time payments and contract compliance Provide in-store and phone-based customer service, resolving issues promptly Drive sales through product knowledge, upselling, and cross-selling rent-to-own solutions Process contracts, payments, renewals, and account adjustments accurately Support basic credit evaluations and explain financing terms to customers Assist with inventory management, merchandising, and product readiness Coordinate delivery and pickup of merchandise with internal teams Maintain accurate customer records in POS/CRM systems Monitor and follow up on past-due accounts professionally Contribute to a team-focused, customer-first store culture Required Skills Customer relationship management Retail sales Account management POS system operation Payment processing Collections and past-due account follow-up Upselling and cross-selling Basic financial literacy (credit, leases) Inventory management CRM or customer database use