Find & Apply For Retail Store Manager / Supervisor Jobs in Hartland, Vermont

Position Overview The Store General Manager is responsible for the overall operation, financial performance, and success of the store. This is a hands-on leadership position overseeing employees, sales, inventory, merchandising, customer service, safety, and facility operations.

Responsibilities Business and Financial Management:

Manage store sales, expenses, profitability, and operating budgets. Review sales, inventory, labor, and financial reports to identify opportunities and control costs. Manage inventory, purchasing, pricing, merchandising, and product assortment. Maintain strong vendor relationships and negotiate pricing when appropriate. Manage the POS system and ensure accurate cash handling. Develop promotions and other strategies to increase sales and profitability. Identify opportunities to reduce waste and improve margins.

Operations and Customer Service:

Oversee daily store operations and ensure high standards of cleanliness, organization, and merchandising. Ensure products are stocked, displayed effectively, and available to customers. Provide excellent customer service and respond to customer concerns professionally. Develop local marketing initiatives, including social media and community outreach. Build strong relationships with customers and the local community. Participate in management meetings and provide operational and sales reporting.

Team Leadership:

Recruit, hire, train, schedule, coach, and retain employees. Maintain appropriate staffing levels while managing labor costs. Establish clear expectations and promote accountability, teamwork, and a strong work ethic. Recognize strong performance and address performance issues appropriately. Lead by example and work alongside employees when business needs require.

Safety and Facility Management:

Ensure compliance with food safety, health, OSHA, and company standards. Maintain a clean, safe, and welcoming store. Coordinate required inspections, permits, repairs, maintenance, landscaping, and vendors. Maintain equipment such as refrigeration, coolers, and freezers. Document and respond appropriately to customer and employee incidents. Implement appropriate security measures. Skills and Qualifications Demonstrated management experience in a convenience store, grocery, or small-format retail. High school diploma or GED. Bachelor's degree in Business, Finance, Retail Management, or related field preferred. Experience hiring, training, coaching, and supervising employees. Strong business judgment, math, organizational, and problem-solving skills. Experience with local marketing, social media, purchasing, and vendor management. Excellent communication and customer service skills. Ability to manage inventory, staffing, expenses, and competing priorities. Proficiency with POS systems, Microsoft Excel, Outlook, and other basic business technology. Flexibility to work weekends, holidays, early mornings, or evenings as needed. Food Safety Certification, preferred. Valid driver's license. Join us to lead a vibrant retail environment where your leadership fuels success! We value proactive managers who excel in communication skills and possess a passion for delivering exceptional customer experiences while managing store operations seamlessly. This position offers an exciting opportunity to continue to develop your managerial expertise within a supportive team-focused culture.

Pay:

$70,000.00 - $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Experience:

Retail Management:

3 years (Preferred) Ability to

Commute:

Hartland, VT 05048 (Required)

Work Location:

In person