Find & Apply For Sales Engineer Jobs in Hollywood, Florida

Job Description Help for Job Description. Opens a new window. Overview We are seeking a full-time Home Audio Product Support Specialist 1 in our Miramar, FL location. In this role, you will be responsible for getting people back to their passion for enjoying their favorite music and movies by providing basic technical customer support for Garmin's consumer products relating to 2-Channel Stereo and/or Home Theater including JL Audio's line-up of superior category offerings. You will be answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary. Essential Functions Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers Become knowledgeable in the specifications, capabilities and operation of Garmin products Remain current on changes in policies, procedures, and product offerings Accurate and timely completion of tasks and/or projects of basic complexity within defined process Thoroughly document work in an organized and timely manner Work a consistent and reliable schedule as identified by management Work collaboratively and professionally in a team environment with other Garmin associates to achieve goals including seeking out opportunities to assist team members, sharing ideas and information freely and positively