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SALES OPERATIONS SPECIALIST

$75K

• VulcanForms

SALES OPERATIONS SPECIALIST

$75K

• 103K Ayer, MA Apply

SALES OPERATIONS SPECIALIST

\$75K

• \$103K/YEAR VulcanForms
• developer of industrial-scale laser metal additive manufacturing solutions.

We deliver end-to-end production by combining scalable additive manufacturing, precision machining, and advanced digital infrastructure for aerospace, defense, medical, and other essential industries. About the

Role:

VulcanForms is seeking a Sales Operations Specialist to support the commercial processes behind its growing, multi-vertical manufacturing business. This role will help transform existing proposal, order-management, and forecasting practices into repeatable, scalable processes. The Sales Operations Specialist will serve as the deal desk for a seven-person sales team, owning quote preparation, pricing coordination, pipeline data quality, forecasting visibility, and the handoff from closed opportunities to purchase orders. This is a hands-on position that requires strong follow-through, attention to detail, and the ability to work effectively with sales, engineering, finance, and operations teams. The position reports to the Senior Director of Commercial Operations.

Key Responsibilities:

• Serve as the commercial team?s deal desk, managing quote intake, preparation, pricing review, and approval routing
• Prepare and issue customer quotes, including complex and non-standard product configurations
• Collect cost and margin inputs from engineering and finance and prepare pricing recommendations for approval
• Maintain quote templates, product structures, and pricing rules
• Track quote turnaround times against established targets
• Facilitate the weekly and quarterly forecast process with business unit owners
• Drive forecast contributors toward committed, accurate, and timely submissions
• Own forecast reporting and visibility by collecting, consolidating, and sharing data through commercial systems
• Establish pipeline data-quality standards and audit records for accuracy and completeness
• Track quota attainment and supply attainment data for Finance
• Own the transition from quoted and won opportunities to purchase orders, coordinating across commercial and operations teams
• Manage customer follow-through, including order status updates, expediting, and follow-up activities
• Escalate early when a delivery commitment or customer expectation is at risk
• Enforce commercial data standards for opportunity stages, required fields, record ownership, and account hygiene
• Document current commercial workflows and identify process friction points
• Translate identified issues into a prioritized list of process improvements
• Represent the commercial team on cross-functional initiatives as needed
• Support the development of scalable commercial processes as the business grows

Qualifications:

• Four or more years of experience in sales operations, commercial operations, or a comparable commercial support role
• Direct experience owning a quoting or deal desk process for configured, engineered, or non-catalog products
• Experience managing a forecast process with business or sales leaders
• Demonstrated ability to hold contributors accountable to data-quality and reporting standards
• Advanced Excel skills
• Working proficiency in Salesforce as a power user
• Experience with an ERP system, such as Epicor, in a commercial or order-management capacity
• Background in manufacturing, industrial products, or engineered-to-order businesses
• Strong organizational skills and consistent follow-through on operational commitments
• Ability to work independently without requiring extensive day-to-day oversight
• Strong written and verbal communication skills
• Credibility and effectiveness when working with sales professionals, engineers, finance partners, and operations teams
• Strong attention to detail and ability to manage multiple priorities in a growing business Active Filters

SALES OPERATIONS SPECIALIST

$75... Ayer, MA Clear All Apply