Position Summary:
A sales support specialist provides customer support by assisting with sales procedures. They help with sales-related problems, enter new orders and track orders. They also enter, analyze and track data in sales databases and provide reports to the sales department.
Job Duties and Responsibilities:
Sales Support Specialist's perform a wide range of functions, including but not limited to the following:
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Provide the sales team with data reports and sales guides.
- Identify and keep up with sales trends.
- Create, update and maintain sales spreadsheets.
- Enter and maintain order and data entry in sales databases.
- Other duties as assigned.
Minimum Qualifications:
- Must be authorized to work in the United States.
- High school diploma, GED, or equivalent.
- Intermediate knowledge of Microsoft Excel.
- Basic Sales/Customer Service knowledge preferred.
Physical Requirements:
- Ability to sit at a desk and work on a computer for prolonged periods.
- Physical ability to stand for extended periods; bend, stoop and kneel occasionally.
- Must be able to lift up to 20 pounds at times.
Compensation:
- $13.00 - $17.00 / Hour - Depending on Experience.
- 90-day probationary period applies.
Work Schedule:
- 8:00am - 5:00pm / Monday - Friday.
- Schedule may vary slightly depending on department needs.
Company Provided Benefits:
- 100% paid Medical / Dental / Vision Insurance for employees, eligible on date of hire.
- Low-cost dependent / spousal insurance premiums offered.
- Flexible Spending Account offered.
- 401(k) with company match.
- Paid Time Off (PTO), Paid Holidays, and Bereavement Leave.
- Yearly wage increases.
Job Type:
Full-time Pay:
$13.00 - $17.00 per hour
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person