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Director of Agent Services LH Enterprises Alhambra, CA Job Details Full-time $45,000

• $55,000 a year 4 hours ago Qualifications Microsoft Word Employee onboarding Office activity coordination Serving clients MLS software Sales Team leadership Spreadsheets Word embeddings Mid-level Team development Team training Recruiting Compliance support tasks Meeting or exceeding sales goals New hire orientation Event setup Talent career development Onboarding process management Process management Leadership Teaching Event on-site coordination Teaching technology use Team building Full Job Description Who we are looking for?

The Agent Services Coordinator must be able to handle a wide range of responsibilities. The right person for this position will be friendly and outgoing with a strong desire to help and serve others. The Agent Services Coordinator will assist the Team Leader with agent intake and exit processes and be seen as the go-to person for all the agents within the MarketCenter. This person should be a self-starter that is comfortable taking charge with little to no supervision. The Agent Services Coordinator must be able move with a sense of urgency to ensure they take care of their agent's needs in a timely manner. What will you do? These are the standards a well-above-average performer will maintain or exceed: The onboarding process for agents, both experienced and new. Holding weekly agent orientations, and one-on-one's with experienced agents coming on board.

Essential Duties and Responsibilities:

Organization. It is imperative to follow our system to stay ahead and on top of agent count and their personal information at all times. Work closely with Compliance on licensing. Send weekly email to staff and ALC announcing all new agents, including who hired them, their bio, and their contact info for team to reach out and welcome. Follow intake process and checklist for all incoming and exiting agents. Assist with all Market Center events, not limited to RED Day, training events, food drives, BOLD lunch coordination, weekly setup when in Market Center, and many other activities throughout the year.

Communications/Interactions:

Staff

• To be responsible for correct intake paperwork from all new associates, daily activities of the Market Center, works closely with Executive Assistant, Assistant MCA, Compliance Director, Director of Technology, and all other team members
• daily Sales Associates
• Assist in connecting them to our resources
• daily Team Leaders
• Morning huddle and Agent Pipeline is your ONE Thing
• daily Prospective Sales Associates
• To help with the intake/ transition process, transferring license, etc.
• weekly

Knowledge/Skills:

Extraordinary people skills Leadership, management, team-building skills Goal setting, planning, accountability skills Problem-solving skills Proactive, positive attitude Above-average recruiting skills Career development and training skills Knowledge of MS Word and Excel Willing and able to embrace new technology, master it, and teach it to others Top-producing sales success track record in recent past Computer and MLS experience Track record of success in past jobs/tasks