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Science & Research
Researcher / Research Associate
Mandan, ND

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Conservice LLC

Provider Research Analyst

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Job Description

Key Responsibilities Provider Outreach:
Evaluate and engage utility providers to secure the most efficient bill delivery methods.
System Troubleshooting:
Monitor automated workflows and quickly diagnose production robot exceptions.
Data Investigation:
Analyze, track, and resolve recurring processing failures for incoming emails and bills.
Process Optimization:
Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
Cross-Functional Collaboration:
Act as a vital liaison between external utility vendors and internal development/testing teams.
Qualifications & Preferred Skills Tech-Savvy:
Strong overall computer aptitude, including high comfort with Google products.
Analytical Problem-Solver:
Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
Clear Communicator:
Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
Driven Work Ethic:
Self-motivated and capable of working independently with a strong sense of urgency.
Adaptable:
Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.
Requirements:
Key Responsibilities Provider Outreach:
Evaluate and engage utility providers to secure the most efficient bill delivery methods.
System Troubleshooting:
Monitor automated workflows and quickly diagnose production robot exceptions.
Data Investigation:
Analyze, track, and resolve recurring processing failures for incoming emails and bills.
Process Optimization:
Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
Cross-Functional Collaboration:
Act as a vital liaison between external utility vendors and internal development/testing teams.
Qualifications & Preferred Skills Tech-Savvy:
Strong overall computer aptitude, including high comfort with Google products.
Analytical Problem-Solver:
Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
Clear Communicator:
Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
Driven Work Ethic:
Self-motivated and capable of working independently with a strong sense of urgency.
Adaptable:
Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.