Key Responsibilities Provider Outreach:

Evaluate and engage utility providers to secure the most efficient bill delivery methods.

System Troubleshooting:

Monitor automated workflows and quickly diagnose production robot exceptions.

Data Investigation:

Analyze, track, and resolve recurring processing failures for incoming emails and bills.

Process Optimization:

Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.

Cross-Functional Collaboration:

Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills Tech-Savvy:

Strong overall computer aptitude, including high comfort with Google products.

Analytical Problem-Solver:

Exceptional attention to detail with a natural talent for troubleshooting system anomalies.

Clear Communicator:

Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.

Driven Work Ethic:

Self-motivated and capable of working independently with a strong sense of urgency.

Adaptable:

Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.

Requirements:

Key Responsibilities Provider Outreach:

Evaluate and engage utility providers to secure the most efficient bill delivery methods.

System Troubleshooting:

Monitor automated workflows and quickly diagnose production robot exceptions.

Data Investigation:

Analyze, track, and resolve recurring processing failures for incoming emails and bills.

Process Optimization:

Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.

Cross-Functional Collaboration:

Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills Tech-Savvy:

Strong overall computer aptitude, including high comfort with Google products.

Analytical Problem-Solver:

Exceptional attention to detail with a natural talent for troubleshooting system anomalies.

Clear Communicator:

Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.

Driven Work Ethic:

Self-motivated and capable of working independently with a strong sense of urgency.

Adaptable:

Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.