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Social Services
Enrollment / Admission Counselor
Alice, TX
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Admissions Navigator, Alice Print Apply Admissions Navigator, Alice Salary $0.00 Annually Location Alice Job Type Salary Division Student Services Department Student Services Admin Opening Date 10/01/2026 Closing Date 11/13/2026 11:59 PM Central FLSA Exempt Description Benefits Questions Essential Functions The Admissions Navigator promotes a college-going culture and serves as a liaison to schools, community agencies, employers, and prospective students. This position supports the College's enrollment efforts by connecting prospective students to Coastal Bend College through recruitment initiatives, enrollment guidance, and personalized student support through the onboarding processes to support successful enrollment at CBC. Job Duties and Responsibilities Represent Coastal Bend College at high schools, college and career fairs, and community events. Serve as a student advocate for prospective and newly admitted students navigating the enrollment process. Analyze recruitment and enrollment trends to assist in developing enrollment strategies and initiatives. Conduct individualized meetings with prospective students and families. Coordinate and lead campus tours and enrollment events. Identify, pursue, and cultivate prospective student leads and enrollment markets. Plan and implement recruitment activities and outreach strategies. Support outbound telemarketing enrollment campaigns. Facilitate pop-up registration and enrollment events. Track and analyze data necessary to measure the effectiveness of enrollment management initiatives. Respond to prospective student inquiries through various methods of communication, including phone, email, and text messaging. Promote career exploration with available software and technology. Assist students in navigating admissions, financial aid, registration, and student engagement processes to support successful enrollment. Utilize the College's Customer Relationship Management (CRM) system to coordinate communications and track the enrollment funnel. Maintain compliance with the Family Educational Rights and Privacy Act (FERPA) and all applicable College policies. Perform other duties as assigned.
Qualifications Minimum Qualifications:
Associate's degree required. Strong interpersonal, organizational, and communication skills Familiar with College enrollment processes, including admissions, financial aid, testing, etc. Ability to lift to 35 pounds and walk and stand for long periods of time
Preferred Qualifications:
Minimum of two (2) years of experience in front-line customer service or working with diverse student populations, community partnerships, and recruitment initiatives Demonstrated ability to collect, analyze, and report data to support recruitment goals and enrollment reporting requirements Sales, outreach, or relationship management experience preferred
Supplemental Information Travel Requirements:
Employee must have reliable transportation, a valid driver's license, and current auto insurance to travel to recruitment and community events, target high schools, meetings, trainings, and other College-related events.