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POS Specialist
Job Description
Description Robert Half is seeking a hands-on POS Technology Lead / Specialist to support technology operations across multiple high-end hospitality, restaurant, and nightlife venues. This role will work closely with the Technology Director, developers, vendors, and operations teams to ensure business-critical systems remain operational and deliver an exceptional guest experience.
+ Support and manage POS platforms, Microsoft 365, security systems, and business applications.
+ Troubleshoot issues impacting sales reporting, tip processing, payment systems, and restaurant operations.
+ Investigate and resolve network, infrastructure, connectivity, and hardware issues across multiple venues.
+ Serve as the escalation point for complex technology issues and drive resolution with vendors, developers, and venue leadership.
+ Perform testing and validation of POS transactions, integrations, and system enhancements. Requirements
+ Experience supporting hospitality, restaurant, hotel, nightlife, entertainment, or multi-site environments.
+ Strong troubleshooting skills across POS, infrastructure, networking, and business systems.
+ Experience with Oracle Simphony, Micros, Lightspeed, Toast, Revel, or similar POS platforms.
+ Microsoft 365 administration experience.
+ Networking experience with Wi-Fi, switches, firewalls, VPNs, DNS, and DHCP.
+ Understanding of APIs, integrations, and data flow between systems.
+ Experience supporting payment devices, printers, tablets, mobile devices, and POS hardware.
+ Ability to troubleshoot sales reporting, payment processing, and tip-related issues.
+ Experience coordinating with vendors, third-party providers, and development teams.
+ Strong root cause analysis and problem-solving skills.
+ Comfortable working in a fast-paced environment where technology issues directly impact operations and revenue. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance