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Now viewing: IT Helpdesk / Desktop Support Technician
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IT Network Solutions Group
IT Helpdesk / Desktop Support Technician
Job Description
About us IT Network Solutions Group is a Managed Service Provider utilizing the latest tools to proactively support and protect business clients. IT Network Solutions Group is looking for a self-motivated Computer Helpdesk / Desktop Technician to provide remote and on-site customer support, installing and troubleshooting hardware/software systems at customer offices throughout the Sarasota / Manatee areas. The most qualified applicants will have experience in the following:
- At least 1 Year experience as a helpdesk or desktop technician
- Analyzing desktops hardware, software, and operating systems
- Imaging machines from scripts
- Identifying, diagnosing, and resolving issues
- Maintenance of good documentation
- Working with vendors for warranty issues
- Providing support in networked environments
- Collecting requests from customers onsite
- A+ Certification encouraged Requirements to work this position:
- Ability to work full time, 8am- 5pm shift Monday- Friday
- Must be actively living within commuting distance from Sarasota, FL
- Must be able to pass 10 year criminal background check & drug screen
- Valid Driver's license and clean driving record
- Comfortable with onsite customer interaction
- Physical requirements of position: able to lift up to 70 lbs.