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IT Specialist
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Job Description
Job Description Help for Job Description. Opens a new window. A professional services organization in Florida is seeking an IT Specialist to provide hands-on Tier 1 and routine Tier 2 technical support for end users and IT equipment. About the
Opportunity:
Schedule:
Monday to FridayHours:
8am to 5pm
Setting:
Onsite Responsibilities:
- Resolve Tier 1 and routine Tier 2 help desk tickets in line with service-level expectations
- Install, image, configure, and maintain end-user devices and equipment, including laptops, desktops, tablets, mobile phones, printers, scanners, badge readers, wireless access points, and conferencing equipment
- Provide audio-visual and conferencing setup and support for meetings, board sessions, and training events
- Maintain accurate IT asset inventory, documentation, and issue resolution records
- Support user onboarding, account setup, equipment issuance, user training, and escalation of complex issues to senior IT staff
Benefits
- Dental Insurance