Find & Apply For Computer Support Specialist Jobs in Suwanee, Georgia

IT Support Technician, Corporate IT Serverfarm Suwanee, GA Job Details Full-time $25 - $30 an hour 5 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Employee onboarding CAD software Bluebeam Revu Smartphone (troubleshooting support) iOS Security policy Implementation (information security management) Operating system updates Microsoft Exchange Application deployment Mid-level Software installation Android User training (technical support) Patch management Internal employee customer service Email configuration (technical support) Cloud service support Productivity software support Desktop (troubleshooting support) Computer management IT procurement Data Security (Data management) Resolving technical support tickets Desktop applications macOS administration Microsoft Teams SharePoint UEM Application Maintenance Productivity software Full Job Description Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. Key Accountabilities Provide support for desktop and mobile systems including Windows 11, macOS, iOS, Android and various applications. Assist with the device lifecycle from procurement and reissuance through to retirement, with secure data handling throughout the process in line with company standards. Experience administering Microsoft 365, including Entra, SharePoint, Defender, Exchange and Teams. Experience deploying NinjaOne and Intune for device and application management. Maintain endpoint security policies using Microsoft Defender. Support and troubleshoot productivity tools such as Microsoft Office. Assist with the deployment and support of specialised software including AutoCAD and Bluebeam. Assist with service requests and incidents through Freshservice, ensuring timely resolution and excellent customer service. Perform software installations, updates, and patch management across desktop environments. Collaborate with other teams to implement and enforce IT policies and procedures. Train end users on best practices and new technologies. Contribute to compliance efforts. Document processes and maintain accurate records of desktop configurations and changes. Work in collaboration with the People Team to complete employee onboarding and offboarding events. Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company's goals and strategic initiatives. The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.