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Now viewing: Senior Computer Technician
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Lane Regional Medical Center
Senior Computer Technician
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Job Description
The Senior Computer Technician will perform as part of the first-level response team for hospital staff issues concerning all hardware, software, and connectivity. They will serve as a technical resource and take part in various IT projects. Participate in Helpdesk operation, answer phones, and provide technical support to hospital staff Install, configure, diagnose, repair, maintain, and upgrade computer hardware, peripherals, and software throughout the hospital Troubleshoot device (computer, server, printer, phone) network connectivity issues Implement and maintain industry standard and best practices for helpdesk operations Work alone or with other team members to improve IT policies and operating procedures Participate in IT projects of varying size and scope Maintain current and accurate documentation, including helpdesk tickets, inventory tracking, software licensing, and other information Work on projects alone or on teams consisting of IT and non-IT staff. Participating in after-hours on-call rotation.