The Senior Computer Technician will perform as part of the first-level response team for hospital staff issues concerning all hardware, software, and connectivity. They will serve as a technical resource and take part in various IT projects. Participate in Helpdesk operation, answer phones, and provide technical support to hospital staff Install, configure, diagnose, repair, maintain, and upgrade computer hardware, peripherals, and software throughout the hospital Troubleshoot device (computer, server, printer, phone) network connectivity issues Implement and maintain industry standard and best practices for helpdesk operations Work alone or with other team members to improve IT policies and operating procedures Participate in IT projects of varying size and scope Maintain current and accurate documentation, including helpdesk tickets, inventory tracking, software licensing, and other information Work on projects alone or on teams consisting of IT and non-IT staff. Participating in after-hours on-call rotation.

Education and Experience:

Associates degree preferred or equivalent IT experience. Minimum of two (2) years in hands-on operation Repair of various computers and peripherals Education Required Associates or better in Information Technology Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.