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Mission Services LLC

IT Service Desk Specialist - Level II

Pay: Not specified

Posted: 1 day ago

Location: Oak Harbor, WA (Onsite)

Last Updated: 5 hours ago

Hours: Full-Time

Expires: 10/4/2026

Job Description

Job Requirements Oak Harbor, WA Secret Polygraph not specified Early Career (2+ yrs experience) Salary not specified Join Premium to unlock estimated salaries

Job Description Position:

IT Service Desk Specialist -

Level II Location:

Oak Harbor Naval Clinic, Oak Harbor Washington (100% Onsite)

Duration:

Full Time role

Client:

DHA Need Active Security+ Certification or higher.

Roles and Responsibilities:

Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. Acts as the escalation path to resolve moderate to highly complex technical issues. Specialized in certain aspects of technologies to assist the customer base. Provides support for call overflow during peak time or reduced staff during off peak hours. Level II performs more varied and difficult tasks compared to Level I.

group id:

91007326 Log in to view the job poster Apply now