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Database Administrator
Fort Washington, PA

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Mondo

Salesforce BA

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Job Description

Apply now: Salesforce IT Business Analyst, Hybrid. Start date is ASAP for this Contract-to-Hire position.
Job Title:
Salesforce IT Business Analyst Location-Type:
Hybrid, 3 days onsite per week (Tuesdays and Wednesdays required, flexible third day),
Fort Washington, PA Start Date:
ASAP Duration:
Contract-to-Hire, 4-6 months
Compensation Range:
$60-65/hr
Benefits:
Eligible for Health, Dental, Vision, and 401
K Visa Sponsorship:
Not eligible for visa sponsorship
Job Description:
This role partners with stakeholders across the organization to gather requirements, drive Salesforce process improvements, and translate technical concepts into clear, actionable insights for non-technical audiences. Job Summary
  • Gather business requirements and partner with stakeholders to improve Salesforce processes across Sales Cloud and Service Cloud
  • Translate technical concepts into business-friendly language and deliver compelling presentations to non-technical audiences
  • Pull and analyze data using SQL to support reporting and business initiatives
  • Collaborate closely with a small, high-performing Salesforce team across multiple business groups
  • Adapt quickly to shifting business priorities driven by market and organizational changes
  • Build deep knowledge of the business within the first three months and become a trusted stakeholder partner
  • Support future initiatives involving CPQ and Salesforce Agentforce/AI as those projects evolve
Minimum Requirements:
  • 3 years of Salesforce Business Analyst experience
  • Strong hands-on experience with Sales Cloud and Service Cloud
  • Demonstrated ability to gather requirements and work directly with business stakeholders
  • Working knowledge of SQL for reporting and data querying
  • At least one Salesforce certification (Administrator, Business Analyst, or similar)
  • Strong communication, presentation, and storytelling skills for non-technical audiences
  • Highly adaptable, collaborative, and open to feedback with a self-starter mindset
Preferred Qualifications:
  • Salesforce CPQ exposure
  • Experience with Salesforce Agentforce or other AI-related initiatives
  • Prior experience on small, agile Salesforce teams