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Microsoft Systems And Network Engineer

Mid-to-Senior Level | White Marsh, MarylandVienerX is seeking an experienced IT professional to join our Baltimore-area team. This is an on-site position based in the White Marsh area, with travel to nearby customer locations as needed.

The right candidate will have strong hands-on experience supporting Microsoft cloud environments while remaining comfortable working with traditional on-premises servers, networks, and infrastructure.

Responsibilities include:

• Supporting Microsoft 365, Azure, Entra ID, Intune, Exchange Online, and related Microsoft technologies
• Managing Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, and hybrid environments
• Troubleshooting and maintaining on-premises networks, including firewalls, switches, wireless networks, VPNs, and VLANs
• Supporting desktops, laptops, servers, and business applications
• Completing Microsoft 365 and Azure migrations, deployments, and configuration projects
• Traveling to customer locations throughout the Baltimore area for troubleshooting, installations, and project work
• Communicating directly with customers, business managers, and other members of the VienerX technical team
• Documenting customer systems, configurations, work performed, and recommended improvements

Qualifications:

• Several years of professional IT infrastructure and support experience
• Strong Microsoft 365 and Azure skills
• Strong working knowledge of Windows Server and on-premises Active Directory
• Practical experience supporting business networks and security equipment
• Ability to diagnose issues across cloud, server, network, and endpoint environments
• Strong customer-service and communication skills
• Ability to work independently and manage multiple priorities
• Reliable transportation and the ability to travel to nearby customer locationsExperience working for a managed service provider or supporting multiple business environments is helpful.

This is not an entry-level help desk position. We are looking for a capable, hands-on IT professional who can take ownership of technical issues, work effectively with customers, and contribute to both daily support and larger infrastructure projects.

Work location: White Marsh, Maryland, with local customer travelTo apply, please submit a résumé along with a brief description of your Microsoft, Azure, and on-premises network experience.