Find & Apply For Network Engineer / Architect Jobs in Livonia, Michigan

Client Systems & Network Engineer AccuTech International Livonia, MI Job Details Full-time $32 - $36 an hour 12 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Professional development assistance Opportunities for advancement Qualifications Endpoint Security Cloud identity and access management (IAM) Customer communication IT user and group management Wireless networking GPO Technical documentation Laptop (troubleshooting support) In-person customer service Direct client contact Data recovery Equipment troubleshooting Server backup and recovery Microsoft Exchange Printer (troubleshooting support) Driver's License Email configuration (technical support) Cloud service support Attention to detail Productivity software support Desktop (troubleshooting support) Azure AD Computer networking Networking equipment (troubleshooting support) Mobile device management MFA Microsoft 365 support Access control management VPN management Network infrastructure management Full Job Description Client Systems & Network Engineer The Position We are seeking an experienced Client Systems & Network Engineer to provide onsite and remote IT support for our clients. This is a hands-on, customer-facing position for a well-rounded IT professional who enjoys solving problems, working directly with end users, and supporting the systems and infrastructure that keep businesses running. The position is approximately 70% end-user/desktop support and 30% systems, networking, Microsoft 365, cybersecurity, and infrastructure support . The successful candidate will be comfortable troubleshooting everything from a user's workstation or Microsoft 365 issue to network connectivity, server, authentication, security, or infrastructure problems. You will work independently at client locations while also collaborating with our internal technical team on escalations, projects, security initiatives, and infrastructure improvements. A strong understanding of Microsoft 365 and Microsoft Entra ID is increasingly important to this role as our clients continue to adopt cloud-based identity, security, device management, and productivity platforms. We are particularly interested in candidates who have hands-on experience administering and troubleshooting Microsoft 365 and Entra environments. Key Responsibilities Provide professional onsite and remote technical support to client users Troubleshoot and resolve desktop, laptop, printer, application, hardware, and software issues Administer and support Microsoft 365 environments, including user accounts, licensing, Exchange Online, Teams, SharePoint, OneDrive, and related services Administer and support Microsoft Entra ID, including users, groups, authentication, MFA, access, device registration, and identity-related issues Support and troubleshoot Microsoft 365 identity and access management Assist with Microsoft cloud migrations, deployments, and ongoing administration Support Microsoft Intune and cloud-based device management as applicable to client environments Support Microsoft Windows environments, Active Directory, Group Policy, and user access Troubleshoot and maintain client networks, including switches, wireless, firewalls, VPNs, TCP/IP, DNS, DHCP, and related services Provide support for Windows servers and other client infrastructure Assist with Endpoint Security, security policies, MFA, access controls, and security-related troubleshooting Monitor, maintain, and troubleshoot client systems, networks, equipment, software, and cloud services Assist with backups, disaster recovery, patching, updates, and system maintenance Accurately document troubleshooting activities, resolutions, configurations, and client environments Escalate complex issues appropriately while maintaining ownership and communication with the client Assist with technology projects, upgrades, migrations, deployments, and infrastructure improvements Work with vendors and third-party technology providers when necessary Learn and adapt to new technologies and changing client requirements Minimum Qualifications & Skills 3+ years of professional IT support experience, preferably in an MSP or multi-client environment Strong experience providing onsite and remote end-user/desktop support Hands-on experience with Microsoft 365 administration Hands-on experience with Microsoft Entra ID Working knowledge of Active Directory, Group Policy, Windows 10/11, and Windows Server Experience with network troubleshooting and administration Working knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi, switches, and firewalls Experience with server support and troubleshooting Working knowledge of cybersecurity fundamentals, Endpoint Security, MFA, access control, and security best practices Experience with Microsoft Intune is preferred Strong troubleshooting and problem-solving skills Ability to diagnose problems independently and determine the appropriate course of action Strong interpersonal and communication skills when working with clients, end users, vendors, and team members Excellent documentation, organization, and attention to detail Ability to prioritize multiple issues and manage time effectively Professional, dependable, flexible, and customer-service oriented Passion for continued learning and professional development Technologies & Experience Microsoft 365 Microsoft Entra ID Exchange Online Microsoft Intune Active Directory / Group Policy Windows Server Endpoint Security Firewalls and VPN technologies Backup and disaster recovery solutions The Successful Candidate Professional and articulate Comfortable working directly with clients and end users Technically proficient and naturally curious A strong problem solver Able to troubleshoot independently Comfortable working both independently and as part of a team Organized, dependable, and detail-oriented Able to communicate technical issues in a way that non-technical users can understand Able to take ownership of an issue from initial troubleshooting through resolution Motivated to continue learning as technology and client environments evolve Position Requirements Full-time position Primarily onsite at client locations, with remote support as required Valid driver's license and proof of insurance Reliable transportation Ability to travel to client locations within the service area Background check and drug screen required Compensation & Benefits Competitive compensation based on experience and technical qualifications 401(k) Dental insurance Health insurance Vision insurance Paid time off Professional development assistance Opportunities for continued technical training and advancement Education Associate degree in Information Technology or related field preferred, but equivalent professional experience will be considered.

Experience IT Support:

3 years preferred

Desktop/End User Support:

3 years preferred

Computer Networking:

1-2 years preferred Microsoft 365

Administration:

2 years preferred

Microsoft Entra ID:

1 year preferred

Cybersecurity:

1 year preferred

Customer Service:

2 years preferred Application Applicants must reside within approximately 25 miles of our Livonia, Michigan area office .

Job Type:

Full-time Work Location:

In person / Client sites About AccuTech AccuTech International is a privately held technology company and managed service provider dedicated to providing first-class technical support, services, and technology solutions to organizations of all sizes. Since 2006, AccuTech has helped businesses leverage technology to improve productivity, streamline operations, and support their continued growth. Our team includes system and software engineers, technical project managers, Microsoft-certified professionals, database and integration specialists, and other technology professionals. We provide our clients with a comprehensive technology partner and a single point of contact for their IT, cybersecurity, cloud, software, and technology needs. We take pride in building long-term relationships with our clients through responsive support, technical expertise, and a commitment to continually improving the technology solutions we provide.

Pay:

$32.00 - $36.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Application Question(s): Do you live within a 25 mile radius of Livonia?

Education:

Associate (Required)

Experience:

on the job

IT Support:

2 years (Required) Computer networking: 2 years (Preferred)

Cybersecurity:

2 years (Preferred) Microsoft 365

Administration:

2 years (Required) Customer service: 2 years (Required)

Work Location:

In person