Find & Apply For Network / Systems Administrator Jobs in Vernon Hills, Illinois

The Role Manage, troubleshoot, secure, and optimize government cloud and hybrid infrastructure across Azure Government, AWS GovCloud, and GCP. Responsibilities include incident and change management, compliance with government security frameworks, automation and infrastructure documentation, performance monitoring, root cause analysis, customer communication, and 24x7 on-call support. The role also involves cloud architecture guidance, operational improvements, customer service reviews, technical mentoring, and occasional travel. Summary Generated by Built In Description The primary purpose of this position is to manage, maintain, implement, and improve cloud-focused, platform-agnostic IT infrastructure environments supporting Government customers and regulated workloads. This position focuses on secure cloud, hybrid cloud, and multi-cloud environments, including Microsoft Azure Government/GCC High and/or Amazon Web Services (AWS) GovCloud, and/or Google Cloud Platform (GCP). Supported environments will include multi-cloud platforms; compute, storage, networking, security, identity, observability, automation, backup, database, and service management capabilities; and customer or hosted data center environments. This position ensures high levels of availability, security, performance, compliance, and operational stability for supported Government systems and business applications. The ideal candidate will have advanced technical expertise across multiple cloud platforms, the ability to design and operate secure Government cloud environments, experience applying compliance frameworks and security controls, and the ability to support mission-critical customer environments through participation in a 24x7 on-call rotation. What You Will Do

• Provide operational support, administration, troubleshooting, and lifecycle management for Government customer cloud and hybrid infrastructure environments across Azure Government/GCC High, AWS GovCloud, and/or GCP, responding to and resolving incidents, service requests, alerts, and operational issues across compute, storage, networking, identity, security, automation, monitoring, backup, and platform services.

• Monitor, maintain, and optimize customer cloud environments to ensure availability, performance, security, compliance, and adherence to defined Service Level Agreements (SLAs).
• Perform incident, problem, change, and request management activities following established ITIL, security, compliance, and operational processes, including implementing approved changes, upgrades, patches, migrations, and configuration updates.
• Participate in a 24x7 on-call rotation supporting critical Government customer environments, including after-hours, weekends, and holidays as required.
• Perform advanced troubleshooting, root cause analysis, and remediation of complex cloud and infrastructure issues while driving preventative actions to improve reliability.
• Support secure cloud operations by applying Government compliance requirements and security frameworks, including Fed

RAMP, NIST 800-53, NIST

Cybersecurity Framework, CMMC, DISA STIGs, CIS Benchmarks, and other applicable standards.

• Manage and maintain cloud configurations, access controls, security controls, monitoring, and logging.
• Develop and maintain automation, Infrastructure as Code, scripts, runbooks, knowledge articles, and operational procedures, along with accurate service documentation, incident and change records, and customer environment documentation.
• Perform capacity management, performance analysis, health assessments, and proactive remediation activities to improve customer environments.
• Research, evaluate, and recommend cloud technologies, automation capabilities, security solutions, and operational improvements, and provide guidance to improve customer cloud architecture, operational maturity, security posture, and service delivery outcomes.
• Communicate effectively with customers, account teams, project managers, and internal stakeholders regarding incidents, changes, risks, technical issues, and service performance, and participate in customer service reviews and operational meetings.
• Collaborate with Customer Success, Professional Services, Security, Architecture, Sales, and Operations teams to deliver high-quality Managed Services outcomes.
• Mentor and support team members by sharing technical knowledge, operational best practices, and cloud engineering expertise. What We Expect of You
• Bachelor's degree and 5 years of IT infrastructure engineering experience, including cloud, platform, systems, network, automation, or operations engineering experience, OR 9 total years of IT engineering experience, including 5 years of relevant infrastructure or cloud engineering experience.
• Experience designing, implementing, and supporting cloud solutions across one or more of the following platforms: Microsoft Azure Government / Azure GCC High, AWS GovCloud (US), Google Cloud Platform (GCP)
• Experience applying Government and industry compliance frameworks, including Fed

RAMP, NIST 800-53, NIST

Cybersecurity Framework, FISMA, CMMC, DISA STIGs, CIS Benchmarks, or comparable security standards.

• IT engineering experience with one or more infrastructure or cloud solutions supported by the Managed Services practice, including cloud platforms, enterprise storage, Windows and/or Unix/Linux systems, virtualization, observability, automation, databases, security tools, and service management platforms.
• Advanced-level technical certifications in at least one of the following three cloud platforms: Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). Advanced-level technical certifications in at least two is strongly preferred.
• Customer-facing experience, including leading technical discussions with customers and supporting pre-sales activities.
• Ability to perform advanced root cause analysis, with strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication and documentation skills, with the ability to interact effectively with coworkers, customers, and stakeholders, including senior leadership.
• Ability to prioritize and handle multiple tasks, adapt to changing customer needs, and meet urgent deadlines in a fast-paced, growth-oriented environment while consistently following policies and procedures; ability to travel as needed.
• Demonstrated ability to work independently and as part of a team, provide guidance and mentorship to peers, and further technical education through certification and training plans.
• Demonstrated ability to build customer trust and strong relationships, achieve high levels of customer satisfaction, and act consistently with the mission of CDW and the CDW Way.
• Certain customer workloads (for example, those involving ITAR or CUI data) may require U.S. citizenship.
• Experience supporting public sector (Federal, DoD, State and Local Government, or Education) cloud environments strongly preferred.
• Hands-on operational experience with Microsoft Azure Government / Azure GCC High, a plus.

Pay range:

$93,000

• $150,180 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
• CDW is committed to being an AI-fluent organization
• We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances
• not replaces
• human creativity and decision-making.

You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

• About Us
• CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do
• it's how we do it. At CDW we act as one
• building trust, speaking candidly, and working together to achieve more. We play to win
• focusing on what matters most and delivering for our customers. And we think forward
• staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees
• working together to solve complex challenges and deliver real impact for our customers and communities.

As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.

• Together, we Make Amazing Happen.
• CDW is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. Read Full Description Skills Required Bachelor's degree and 5 years of IT infrastructure engineering experience, including relevant cloud, platform, systems, network, automation, or operations engineering experience; alternatively, 9 years of IT engineering experience including 5 relevant years Experience designing, implementing, and supporting cloud solutions on Azure Government/Azure GCC High, AWS GovCloud, or GCP Experience applying government and industry compliance frameworks such as Fed

RAMP, NIST 800-53, NIST

Cybersecurity Framework, FISMA, CMMC, DISA STIGs, or CIS Benchmarks IT engineering experience with cloud platforms, enterprise storage, Windows or Unix/Linux systems, virtualization, observability, automation, databases, security tools, or service management platforms Advanced-level technical certification in at least one of Microsoft Azure, AWS, or GCP Advanced-level technical certifications in at least two cloud platforms Customer-facing experience leading technical discussions and supporting pre-sales activities Ability to perform advanced root cause analysis and demonstrate strong organizational, analytical, and problem-solving skills Excellent verbal, written communication, and documentation skills Ability to prioritize multiple tasks, adapt to customer needs, meet urgent deadlines, and follow policies and procedures Ability to work independently and collaboratively, mentor peers, and pursue technical education through certifications and training Ability to build customer trust, maintain strong relationships, and achieve customer satisfaction Ability to travel as needed U.S. citizenship may be required for certain ITAR or CUI customer workloads Experience supporting public-sector cloud environments, including Federal, DoD, State and Local Government, or Education Hands-on operational experience with Azure Government or Azure GCC High What the Team is Saying Phil Practice Vice President To future proof our AI strategy, I think about it like software development. If we have legacy code that's 30 years old sitting there (technical debt) that's not good. So I think just a constant practice of updating your estate or remodeling your home to make sure you're using the latest and greatest is going to help you stay at the forefront of AI Phil Practice Vice President To future proof our AI strategy, I think about it like software development. If we have legacy code that's 30 years old sitting there (technical debt) that's not good. So I think just a constant practice of updating your estate or remodeling your home to make sure you're using the latest and greatest is going to help you stay at the forefront of AI Mason Sales Intern The culture at CDW is one of the most supportive and positive environments I've been part of. From the first week, I could tell that people genuinely want to help each other succeed. Everyone I met, from fellow interns to senior leaders, made it clear that collaboration and teamwork are at the heart of CDW's values. Kevin Denison Director, Strategic Initiatives — U.S. Commercial My favorite thing about my role is being involved in so many cross functional workstreams that are focused on transforming our business for the future. Drew Bills Senior Manager in Corporate Communications My favorite thing about CDW's evolution over the years has been its ability to continuously adapt and innovate while staying true to its core values. Cody Weaver Technical Architect The most rewarding part of being a Technical Architect at CDW is bringing everything together. Every day, countless people here make impactful changes, driving growth and excellence. I take pride in being the "glue" that unites these efforts, creating scalable solutions for hundreds or thousands of customers. Cole Barroso Account Representative Everyone wants to see each other succeed and will do what they can to help you out, all you have to do is ask. Alexyn Steiner Corporate Account Representative CDW really does feel like a family because of such deep connections and having so many people looking out for you. Mike Nolan Account Manager, K-12 CDW has provided me with stability, security, and generous compensation, and it was the best move I could have made. Ebony Thomas Account Manager, Higher Education Working for a company that is always expanding and changing can be challenging... but that is also motivating because there is endless potential and opportunity if you get after it! Christine A. Leahy Chair and Chief Executive Officer Social Impact is an important driver of CDW's culture and success. We can't do this work in isolation, so we collaborate with coworkers, nonprofit partners and the community to advance digital opportunity for all. I am incredibly proud of our coworkers and excited about our future path. Let's make amazing happen! JJ Wilson Summer Intern I pursued the internship at CDW for many reasons: the robust learning environment, the unparalleled networking opportunities, the culture full of innovation and camaraderie. It's very much unique and unmatched Melissa Betancur ACE Intern & Program Lead Coordinator CDW's internship program is going to be distinguished by its emphasis on professional development, mentorship, and meaningful work all within a culture of inclusivity as well as innovation Jessica Coil Security Orchestration Lead When I think back to early in my career, it is so important to find a company that will encourage your growth and your development. That is something that I think CDW delivers on in a great way. If you see an opportunity for improvement, or if you want to learn something that's going to help the team, you're able to do so. CDW Compensation & Benefits Highlights Healthcare Strength — Health, dental, and vision plans are broadly available alongside EAP resources and HSA/FSA options. Coverage is often characterized as solid relative to large‑corporate peers, even if details vary by plan and location. Leave & Time Off Breadth — Paid time off frameworks include flexible or unlimited PTO for many salaried roles, plus standard paid holidays. These structures can support work‑life balance when team workload permits. Parental & Family Support — Offerings include parental leave, adoption and fertility assistance, dependent care resources, and related family supports. These benefits broaden the total rewards package beyond core health and retirement programs. Learn more about CDW's Compensation & Benefits → CDW Insights What's It Like to Work at CDW? CDW Culture & Values CDW Career Growth & Development What's the Work-Life Balance Like at CDW? CDW Leadership & Management CDW Company Growth, Stability & Outlook View all jobs at CDW View CDW Profile Report Job