IT Support Coordinator (Part-Time)
Location :
Artisan Kitchens -
Newberry, SC Department:
Information Technology Reports To:
IT Manager (Corporate) with support from local management
Schedule:
10-20 hours per week Position Summary Artisan Kitchens is seeking a motivated and customer-focused college student pursuing a degree in Computer Science, Information Systems, Cybersecurity, or a related field to join our team as a Part-Time IT Support Intern. This position provides hands-on experience supporting technology in a fast-paced food manufacturing environment. The successful candidate will assist employees with day-to-day technology needs while gaining exposure to business systems, manufacturing technology, networking, cybersecurity, and Microsoft 365 administration. Essential Responsibilities
- Provide first-level technical support for employees
- Set up and deploy laptops, monitors, and other computer equipment
- Assist with user account creation and Microsoft 365 support
- Troubleshoot Windows hardware and software issues
- Support printers, scanners, mobile devices, and warehouse handheld equipment
- Maintain inventory of IT assets and equipment
- Perform basic workstation imaging and software installation
- Escalate complex issues to the Corporate IT Manager as needed
- Document support requests and resolutions
- Assist with technology improvement projects and special assignments Qualifications
- Currently enrolled in a Computer Science, Information Systems, Cybersecurity, or related degree program
- Strong interest in information technology and customer service
- Basic knowledge of Windows operating systems and Microsoft Office
- Excellent communication and problem-solving skills
- Ability to work independently and maintain confidentiality
- Reliable transportation to the Newberry facility Preferred Qualifications
- Experience troubleshooting PCs or personal technology
- Familiarity with Microsoft 365
- Exposure to networking concepts or cybersecurity
- Previous customer service experience What You'll Gain
- Real-world IT experience in a manufacturing environment
- Mentorship from experienced corporate IT professionals
- Exposure to enterprise technology systems and business applications
- Experience supporting production operations and office users
- Opportunity to develop technical, communication, and problem-solving skills that translate directly into a full-time IT career Physical Requirements
- Ability to lift and carry computer equipment up to 30 pounds
- Ability to walk throughout an office and manufacturing environment
- Ability to occasionally work in refrigerated production areas while supporting equipment --- Artisan Kitchens is an Equal Opportunity Employer committed to creating an inclusive workplace where employees can learn, grow, and succeed.
Pay:
From $18.00 per hour
Benefits:
401(k) Flexible schedule
Work Location:
In person