IT Support Coordinator (Part-Time)

Location :

Artisan Kitchens -

Newberry, SC Department:

Information Technology Reports To:

IT Manager (Corporate) with support from local management

Schedule:

10-20 hours per week Position Summary Artisan Kitchens is seeking a motivated and customer-focused college student pursuing a degree in Computer Science, Information Systems, Cybersecurity, or a related field to join our team as a Part-Time IT Support Intern. This position provides hands-on experience supporting technology in a fast-paced food manufacturing environment. The successful candidate will assist employees with day-to-day technology needs while gaining exposure to business systems, manufacturing technology, networking, cybersecurity, and Microsoft 365 administration. Essential Responsibilities

• Provide first-level technical support for employees
• Set up and deploy laptops, monitors, and other computer equipment
• Assist with user account creation and Microsoft 365 support
• Troubleshoot Windows hardware and software issues
• Support printers, scanners, mobile devices, and warehouse handheld equipment
• Maintain inventory of IT assets and equipment
• Perform basic workstation imaging and software installation
• Escalate complex issues to the Corporate IT Manager as needed
• Document support requests and resolutions
• Assist with technology improvement projects and special assignments Qualifications
• Currently enrolled in a Computer Science, Information Systems, Cybersecurity, or related degree program
• Strong interest in information technology and customer service
• Basic knowledge of Windows operating systems and Microsoft Office
• Excellent communication and problem-solving skills
• Ability to work independently and maintain confidentiality
• Reliable transportation to the Newberry facility Preferred Qualifications
• Experience troubleshooting PCs or personal technology
• Familiarity with Microsoft 365
• Exposure to networking concepts or cybersecurity
• Previous customer service experience What You'll Gain
• Real-world IT experience in a manufacturing environment
• Mentorship from experienced corporate IT professionals
• Exposure to enterprise technology systems and business applications
• Experience supporting production operations and office users
• Opportunity to develop technical, communication, and problem-solving skills that translate directly into a full-time IT career Physical Requirements
• Ability to lift and carry computer equipment up to 30 pounds
• Ability to walk throughout an office and manufacturing environment
• Ability to occasionally work in refrigerated production areas while supporting equipment --- Artisan Kitchens is an Equal Opportunity Employer committed to creating an inclusive workplace where employees can learn, grow, and succeed.

Pay:

From $18.00 per hour

Benefits:

401(k) Flexible schedule

Work Location:

In person