SAP CS / Service Management Lead Architect (Santa Clarita, CA, 91322) | 10/07/26 Job Description
- Lead end-to-end SAP Service Management (CS/SM) architecture and solution design
- Define and validate service processes, including: o Service order management
o Installed base and equipment tracking
o Warranty and service contract management
o Field service execution and resource planning
- Architect integration with SD (order management), MM (spare parts), and R2R (billing, revenue recognition)
- Design service pricing, billing, and cost allocation models aligned with financial processes (RAR, Margin Analysis)
- Ensure alignment with S/4HANA Service (EAM/CS successor) and clean core strategy
- Lead fit-gap workshops, solution blueprinting, and design governance forums
- Oversee complex service scenarios, including global service delivery, intercompany servicing, and returns/repairs
- Guide teams on master data design (business partner, equipment, functional locations)
- Collaborate with PLM and MES teams to enable end-to-end product lifecycle and service traceability
- Support integration testing, UAT, and defect resolution across service and finance processes
- Lead cutover planning, go-live readiness, and hypercare stabilization SAP CS / Service Management Lead Architect1Cloud, Integration, CPI, SAP BTP W2United States