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Now viewing: Senior/technical Consultant
TC
Tata Consultancy Services Limited
Senior/technical Consultant
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Job Description
Senior/Technical Consultant
Location
: Cocoa, FL
Experience
: 6 - 8 Years
Apply By
: 30th October 2026
Job Description
Must Have Technical/Functional Skills
ServiceNow
ITSM / ITAM / ITOM / CSM
/ FSM and other ServiceNow modules
Roles & Responsibilities
Technical Competency
- Experience as a Technical Lead
- Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution
- Understanding customer business requirements and convert to functional requirements
- Responsible for reviewing requirements for accurate estimation
- Experienced in leading at least a couple of Implementation projects in
ITSM / ITAM / ITOM / CSM / FSM
area and one complete Implementation lifecycle for ServiceNow
- Expertise ServiceNow deployments, ITSM / ITAM / ITOM / CSM / FSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise
- Review, and do proactive analyze and resolve application issues as needed
- Mentor and share technical knowledge/guidance to team
- Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
- Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
- Should possess good knowledge in Agile/Scrum methodology
Behavioral competency - Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management
- Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
- Excellent team management skills to manage the project team and members
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good to have - Experience in ServiceNow custom application design and development
- Evaluate the tool stability and performance and provide recommendations
- Knowledge on new servicenow modules ( HRSD, SecOps, GRC, SPM, Etc..)
- Preferred to have ServiceNow Implementation Specialist certification
- Abilities to manage conflicts that may arise with customers and/or TCS internal stakeholders
Generic Managerial Skills, If any
ServiceNow
CSA, CAD
certifications
Location:
Remote
Salary Range:
$120,000-$180,000 a year.
#LI-CM2
Location
Cocoa, FL
Function
TECHNOLOGY
Role
Functional Consultant
ID
434610
Skills
CAD/CAE | Service Now
Salary Range
$120,000 - $180,000