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DatamanUSA, LLC

Change Management Lead

Pay: Not specified

Posted: 2 weeks ago

Location: Baltimore, MD (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/22/2026

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What they do

A Business Change Manager designs and implements strategies that facilitate smooth transition during organizational changes within workplaces. Responsibilities include identifying risks of change, developing training plans, monitoring progresses and implementing improvements to change plans. They may work with key stakeholders and project managers to ensure changes align with corporate strategic objectives.

$127,419 / year median in Maryland

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Job Description

DatamanUSA is looking for a Change Management Lead for our direct client based in MD. This is a great opportunity for someone who is a quick learner with excellent people skills.

Job Details:

Job Title:

Change Management Lead Location:

Baltimore, MD Duration:

6 months

Required Qualifications:

) Bachelor s degree in Psychology, Business Administration, Management, Organizational Leadership, Public Administration, or a related field.
) Minimum of 5-7 years of progressive experience managing large-scale CRM or ERP implementations, with specific experience in Salesforce or 311 modernization preferred.
) Demonstrated experience in cross-departmental stakeholder management and enterprise-level change initiatives.
) Demonstrated expertise in organizational change management methodologies (e.g., ADKAR, Bridges Transition Model, McKinsey 7-S, Nudge Theory).
) Strong understanding of project management tools and methodologies (e.g., Agile, PMP, Jira).
) Excellent leadership, communication (written and verbal), and stakeholder management skills.
) Ability to manage multiple priorities and complex projects in a fast-paced environment.
) Strong analytical skills and attention to detail.

Preferred Qualifications:

) Master s degree in Organizational Psychology, Organizational Development, Business Administration, or a related field.
) Professional certifications in Salesforce and/or Change Management (e.g., Prosci s Certified Change Management Professional (CCMP)).
) Experience in government or public sector environment, preferably at the local government level.
) Knowledge of performance support tools (e.g., WhatFix, Pendo, WalkMe) and online training platforms (e.g., Articulate).
) Experience with Learning Management Systems and training program development.
) Familiarity with local government operations and systems integration challenges.