Insurance Technology & Operations Strategist Gail Mirchandani Farmers Insurance Agency, LLC - 3.5 San Ramon, CA Job Details Full-time $60,000 - $75,000 a year 10 hours ago Benefits Health insurance Dental insurance Paid time off Opportunities for advancement Retirement plan Qualifications Optimizing workflow processes Systems integration Experience at insurance agencies Customer retention strategy Project management experience in technology Team leadership Automation software IT experience within insurance industry Change management Technology management Leading team collaboration initiatives Business operations Implementing IT solutions Full Job Description Job Overview We are looking for a results-driven Insurance Operations professional to improve business operations through the effective integration and management of technology. The role will focus on streamlining workflows, implementing technology solutions, improving efficiency, increasing sales and revenue, and supporting business retention initiatives. The ideal candidate has strong insurance industry experience, excellent organizational and analytical skills, and the ability to leverage technology to enhance the customer experience, strengthen client relationships, retain business, and drive growth.

Salary Range:

$60,000.00 - $75,000.00 per year Benefits Annual Base Salary

+ Commission

+ Bonus Opportunities Health Insurance Paid Time Off (PTO) Dental Insurance Career Growth Opportunities Retirement Plan Requirements Experience in insurance operations, preferably with a strong understanding of agency workflows and processes. Strong understanding of technology integration, workflow automation, and process improvement. Proven ability to identify opportunities to improve efficiency, productivity, sales, and business retention. Strong leadership and communication skills, with the ability to work effectively with employees and management. Analytical and problem-solving skills with a results-driven mindset. Ability to manage multiple projects, implement new technology, and drive positive operational change. Responsibilities Lead insurance operations through technology integration and workflow automation. Identify and implement technology solutions to improve efficiency, productivity, and accuracy. Work closely with employees to ensure efficient workflows, strong productivity, and effective use of technology. Develop and support strategies to increase sales, revenue, and overall business growth. Implement initiatives to strengthen customer relationships and improve business retention. Monitor operations and identify opportunities for process improvement, automation, and increased performance. About Us Gail Mirchandani Insurance is a premier Farmers Agency in the tri-valley. We have been in business for 14+ years and among the top 3% of the agents countrywide. Our agency offers all lines of insurance including Auto, Home, Umbrella, Life and Business. Our value proposition is the long term relationship with our clients and attention to detail. We make sure they have the right coverage for their risk at all times with our friendly reviews. We are proud to give families, individuals and businesses the personal attention they deserve for what matters to them the most.