Position Description Position:

Business Improvement Analyst Reports to:

Customer & Business Transformation Manager Team:

Engagement, Safety & Transformation Direct Reports:

n/a Date modified: September 2026

Purpose:

Partner with managers and teams across EA Networks to identify, prioritise and deliver business improvements that enhance operational performance, employee experience, customer outcomes and organisational capability. Using stakeholder engagement, data analysis, process improvement, change management and business case development, the Business Improvement Analyst supports informed decision-making and helps ensure initiatives deliver sustainable benefits and measurable outcomes. The role acts as a trusted advisor to leaders, providing insight, challenge and practical recommendations that improve the way EA Networks works while supporting the successful adoption of change across the organisation.

Business Structure:

Chief Executive Executive Assistant General Manager General Manager General Manager Chief Financial Officer Engagement, Safety & Networks Contracting Transformation CommercialTeam Underground Services Team Overhead Services Team Technical Services Team Traffic Services Team Finance Team Pricing & Regulatory Team Financial & Regulatory Analyst Financial Performance Team ICT Operations Team Data & Information Management People Engagement & Capability Team Fibre Network Safety Team Management Legal Counsel Communications Lead Customer & Business Transformation Team Asset Strategy Team Engineering Team Underground Team Overhead Team Operations Team Network Information Team Effective January 2026

Authorities:

Financial:

as per

Delegations & Authority Policy Public Statements:

Nil Key Responsibilities:

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